Topic: Call Centre Agents/Telesales Agents wanted!

Our client an American Outsourced call center in
Lagos is in need of telesales agents who are
capable of picking up the phone and calling
prospects in an effort to explain the company,
its process, and entice them to sign up for one
or more client product or service. This requires
experience in a heavy outbound environment;
great communication skills and eagerness to
meet & surpass goals is a must.
Applicants will be responsible for identifying
prospects, calling prospective customers,
influencing customers to buy services,
completing contracts, answering inquiries,
documenting transactions, and contributing to a
team effort. The ideal candidate will be results
driven, persuasive, and persistent. Candidates
should have telephone sales experience and be
able to sell to customer needs. Candidates
should also have time management, data entry
skills, telephone skills, prospecting skills,
professionalism, and a high energy level.
Call Center/Telesales Agents
Job Type
Full Time
Min Qualification
OND
Experence
Location
Lagos
Job Field
Customer Care
DUTIES
• Generating and qualifying leads through cold
calling
• Managing leads by tracking and following up
on them
• Conducting sales presentations and product
demos via the phone and internet
• Closing sales and meeting monthly sales goals
in accordance with development plan.
• Working with other telesales representatives to
cross generate leads
THE IDEAL CANDIDATE MUST HAVE
• Problem solving-able to quickly identify and
resolve problems in a timely manner and gather
and analyze information skillfully.
• Strong Oral communication-you must speak
clearly and persuasively in positive or negative
situations.
• Quality management-you must look for ways to
improve and promote quality and demonstrate
accuracy and thoroughness.
• Judgment-you must display willingness to
make decisions, exhibit sound and accurate
judgment and make timely decisions.
• Planning/organizing-you MUST be able to
prioritize and plan work activities, use time
efficiently and develop realistic action plans.
Qualifications/Skills
• OND/HND may be accepted for entry level
• BA/BSc or equivalent education preferred.
• Must have experience in telemarketing or
outbound customer service experience in a
heavy call volume atmosphere
• Must have customer service experience
• Must have Excellent telephone skills
• Excellent communication skills, both oral and
written
• Organizational and time management skills
with particular attention to detail
• Ability to multi-task and prioritize in a fast-
paced and dynamic environment
• Computer literacy; prefer experience with
Oracle, MS Office
• Must Have a neutral Accent and be able to
understand a variety of accents,
American,British, Canadian, Australian etc
Salary is between 90,000-120,000 naira
depending on experience and performance
This position is located in Lagos and NIGHT
SHIFT ONLY
Method of Application
http://telepointng.com/careers/call-...eded-30-agents

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