Topic: Call Centre Agent in Lagos, Delta, Ogun

Call Centre Agent currently needed at Star Global Consulting, a multinational consulting
firm with headquarters in River State. We seek to hire Call Centre Agent to serve as Customer Care Representative
in Lagos and its neigbhouring states.

Responsibilities:

• Function as an information source through telephonic assistance to members, providers, billing agencies, and various company/department staff.
• Provide pleasant customer experience through superior customer service methods, problem solving and real-time issue resolution.
• Interact with provider community and various departments to resolve issues involving the membership and credentialing status.
• Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to callers.
• Assist with activities to ensure membership’s continuity of care.

Qualification:

• Must Possess BSC/HND/OND/NCE in any course.
• Adequate training shall be provided, remuneration very attractive and competitive.

Method of Application:

All interested candidates to kindly forward CV to: [email protected] on or before 30th September, 2013.

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