A vacancy exists for a senior support engineer in an IT consulting firm based in Lagos.

If your qualifications and experience meet the below requirements, you may apply for this position.

Role Description:

The senior support engineer would be responsible for carrying out the day to day support and maintenance activities for our client solutions, which are focused around data, voice communication and collaboration technologies. The successful candidate will also be responsible for taking support calls from clients, logging and following up of each support incident in our support incident tracking system as well as preparing and proving daily, weekly and monthly reports of activity in the technical department.
The senior support engineer will also be responsible for taking the lead on implementation of new client projects, under the direction and leadership of the project manager.
There may be the occasional requirement to work during a weekend, such as in the case of client system maintenance.

Required Skills:


- PC and Network Hardware troubleshooting
- Windows client and Server configuration and troubleshooting
- Microsoft Active Directory knowledge
- Email client and server configuration & management
- LAN, WAN and VPN configuration
- Basic Linux knowledge, Linux RAID, firewall & Networking
- Basic DNS knowledge[/list]


Additional Skills (Would be an advantage):


- Experience with Open source VoIP systems, particularly Asterisk and FreePBX based systems
- Wireless and WiFi experience
- VSAT installation and troubleshooting
- Squid Proxy configuration and access control
- Knowledge of NAS, SAMBA and NFS configuration.

Salary offered will be based on suitability for the role and experience. Additional incentives provided are an official BlackBerry device and an IT certification rebate scheme for qualifying Certification examinations.

Please send all applications via email to [email protected], quoting reference "ENG0510" in the subject.

PLEASE NOTE: ALL APPLICATIONS WHICH DO NOT DEMONSTRATE THE ABOVE REQUIRED SKILLS WILL BE DISCARDED.