JOB TITLE:IT Senior Business Analyst CODE:GVA/ITSBA 001

JOB DESCRIPTION
The candidate will be responsible for conducting business analysis as well as supporting and maintaining existing systems and processes, identifying improvements and implementing appropriate CRM, Billing, and ERP solutions.

JOB FUNCTIONS
•Review and edit requirements, specifications, business processes and recommendations related to proposed
solution
•Support projects throughout the solution development life cycle from establishing vision and scope, to validating
requirements in the testing phase
•Participate in the planning and analysis related to conversion of data and integration of various projects.
•Partner with business functions to ensure expectations and requirements are met and managed
•Identify proactively and report on issues, dependencies, and risks related to the project.
•Provide consultation and advice to BAs on complex and more difficult assignments
•Understand customer needs and translate them into application and operational requirements.
•Ensure that the issues related to the projects are resolved in a timely manner

EXPERIENCE
• 8+ years relevant work experience (with 4 years of progressive experience in Telecom Billing & CRM/ Oracle ERP /
SAP/Products& Services); Work experience in a multinational organization is a definite advantage.

EDUCATIONAL QUALIFICATION
•A Bachelors degree in the field of Computer Science or Electronic Engineering

REQUIREMENTS
•Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems
•Possesses knowledge and experience leveraging both IT solutions and business process improvement
•Proven experience with business and technical requirements analysis, modelling, verification, and product
management skills
•Possesses knowledge of telecommunication IT infrastructure
•Proven experience of Oracle Product offerings in relation to ERP, CRM, and other Technologies

COMPETENCIES
•Stakeholders relations management
•Telecommunication business savvy
•Information management
•Quality Assurance/ Testing
•Customer focus

METHOD OF APPLICATION
Candidates who meet the above requirement should email their resume to [email protected] and
[email protected]. PLEASE, STATE THE POSITION YOU ARE APPLYING FOR IN THE SUBJECT FIELD OF
THE MAIL.