Excel and Grace Consulting is a key player in financial & business consulting; providing financial advisory services to people and organizations in Nigeria.

We are recruiting on behalf of Our clients, suitable and qualified candidates to fill this position.



Job Title: Client Service Officer

Location: Port Harcourt

RESPONSIBILITIES

-Provide client support services in accurate and timely fashion.

-Develop process improvements to enhance service efficiency and effectiveness.

-Maintain high level of professionalism and competence in every client interaction.

-Build and maintain positive and productive relationships with clients.

-Make frequent client calls and visits to strengthen client relationships.

-Analyze and resolve service issues promptly.

-Inform management about complex client issues and resolutions.

-Maintain client focused working environment for team.

-Work in compliance with company policies and procedures.

-Identify and develop new business opportunities with client contacts.

-Utilize effective problem solving and time management skills in client service operations.

-Assist in risk assessment and mitigation activities.

-Provide assistance to less experienced staffs when needed.

-Attend educational trainings and workshops for professional growth.

-Provide support in new product development and enhancement activities.

QUALIFICATION:
-Applicant must have a minimum of OND or Equivalent with a minimum of 2 years relevant experience

-Should have excellent leadership and interpersonal skills

- Applicant should be resident in Port Harcourt.


Application Closing date: 29th may,2018

Interested and qualified candidates should send their CVs using the applied job title as email heading to [email protected]