job opportunity!!! CLIENT SERVICE OFFICER.
Excel and Grace Consulting is a key player in financial & business consulting; providing financial advisory services to people and organizations in Nigeria.
We are recruiting on behalf of Our clients, suitable and qualified candidates to fill this position.
Job Title: Client Service Officer
Location: Port Harcourt
RESPONSIBILITIES
-Provide client support services in accurate and timely fashion.
-Develop process improvements to enhance service efficiency and effectiveness.
-Maintain high level of professionalism and competence in every client interaction.
-Build and maintain positive and productive relationships with clients.
-Make frequent client calls and visits to strengthen client relationships.
-Analyze and resolve service issues promptly.
-Inform management about complex client issues and resolutions.
-Maintain client focused working environment for team.
-Work in compliance with company policies and procedures.
-Identify and develop new business opportunities with client contacts.
-Utilize effective problem solving and time management skills in client service operations.
-Assist in risk assessment and mitigation activities.
-Provide assistance to less experienced staffs when needed.
-Attend educational trainings and workshops for professional growth.
-Provide support in new product development and enhancement activities.
QUALIFICATION:
-Applicant must have a minimum of OND or Equivalent with a minimum of 2 years relevant experience
-Should have excellent leadership and interpersonal skills
- Applicant should be resident in Port Harcourt.
Application Closing date: 29th may,2018
Interested and qualified candidates should send their CVs using the applied job title as email heading to [email protected]
