IT Technical Support Officer

Our clients is a large private Trading Organisation in Lagos. In order to meet its corporate target additional hands are now required to join the organization to meet its growth and business objectives. If you have the desired skills and you want to join forward thinking and ambitious organization We would like o hear from you.
Job Title : IT Technical Support Officer
Requirement
.- Graduate with minimum of 2 years experience
- installing and configuring computer hardware operating systems and applications;
- monitoring and maintaining computer systems and networks;
- talking staff/clients through a series of actions, either face to face or over the telephone;
- troubleshooting system and network problems and diagnosing and solving hardware/software faults;
- replacing parts as required;
- providing support, including procedural documentation;
- following diagrams and written instructions to repair a fault or set up a system;
- supporting the roll-out of new applications;
- setting up new users’ accounts and profiles and dealing with password issues;
- responding within agreed time limits to call-outs;
- working continuously on a task until completion (or referral to third parties, if appropriate);
- prioritising and managing many open cases at one time;
- rapidly establishing a good working relationship with customers and other professionals (e.g., software developers);
- testing and evaluating new technology;
- conducting electrical safety checks on computer equipment.
- Can use various Accounting Software very important.
Method of application
To apply for this role Please send your CV’s to:
[email protected]
Closing date October 24, 2011