Urgent Vacancies At Maersk

SAFMARINE SALES EXECUTIVE IMPORT
REF.: ML022131

We are a global shipping line and conduct business in more than 130 countries around the world. Safmarine Container Lines is one of the brands within the Maersk Liner business, and has been so since the acquisition in 1999. “Safmariners” around the globe share a common goal; to be known as the people making the difference in shipping because of the way that we engage with our customers. We, as Safmarine, deliver on our promise of being "the people making the difference in shipping" by providing a personal, accessible shipping service that combines excellent customer service and local expertise with product and service competitiveness.

WE OFFER
At Safmarine, we provide an excellent work environment and value our employees! If you're dedicated and ready to work for an organization where people are making the difference, then this could be the right job for you. You will be part of a truly dedicated team, who puts the customers first and strives for a high level of service.

KEY RESPONSIBILITIES
JOB PURPOSE:
Practicing Sales the ‘Safmarine Way’ and in line with Safmarine strategy ‘W1nning Edge’
To grow Safmarine`s presence in the import market, deliver budgeted volumes and revenues and offer the best customer proposition for existing and future clients.
Responsible for new and existing business in an assigned territory with a primary focus on developing new accounts, maintaining targeted accounts to meet/ exceed sales and performance goals

KEY AREAS OF RESPONSIBILITY:
Grow Safmarine customer database by 50% compared with existing portfolio, all sales activities to be reported in Salesforce
Plan customer visits for the week ahead
Perform a minimum of 12 quality sales visits and generate 5 sales leads weekly. 70% of visits to be concentrated on new customers and 30% on existing customers.
Follow up on sales visits performed to ensure business is sealed
Weekly report on sales activities including new businesses generated, bookings received and plans for coming week.

Meeting sales target and volume / revenue commitments in line with budget
Develop marketing plans for import customers to identify/ ensure growth of volumes as per target. Maintain sales contact with existing customers in your portfolio
Monitor overseas loadings and steer performance of origins. www.yabamarket.com
Build and maintain relationship with origin sales offices exchanging information on market, applicable rates and ideas on how to increase volumes into Nigeria.

Support inside sales team
All sales lead generated weekly must be passed onto inside sales for followup with origin offices
Followup on lost accounts identified by inside sales during quarterly concession review
Active participation of customers within your portfolio in Safmarine customer survey
Be openminded and profer solutions/ ideas to make Safmarine a regional specialist in Nigeria/ Africa
Report to management, any structural or long lasting sign of short performance, lack of focus or lack of response.

Outstanding Freight/ Longstanding containers
Cash is King. Address with clients within your portfolio any issues of outstanding invoices, workout and propose settlements
Any other functions given to be handled as the need arises.

Generally:
Truly understand your customer business and be creative/ innovative when proffering solutions to their challenges thereby making Safmarine a preferred carrier of choice
Handle customer’s complaints and ensure corrective actions are initiated, thus preventing that same mistakes happen again.
Inter and Intra department relationship especially with backoffice counter and Manifest team (Customer service team)
Attend to mail communications (Lotus and Outlook) within the time period as directed by Safmarine Ensure prompt/ effective communication and ensure clear differentiation between internal correspondence and external correspondence (clients – overseas agents)
Decision Making Authority/Approval/Authorization Level:
To be decided & delegated when necessary by import manager/country manager
Challenge of the job/problem solving:
Sound knowledge of Safmarine’s products and network
Very high degree of service mindedness required
Very developed communication skills required
Timely response to issues arising ensuring corrective measures are initiated.
Safmarine brand recognition amongst customers and colleagues by ‘living the brand’
Special Assignment:
3 initiatives that would reduce agency cost and/ or improve existing processes

CONTACT WITH OTHERS:
INTERNAL:
Your colleagues in Maersk Line (sales, customer service, documentation, release counter, operations etc), and Safmarine (Cluster)

EXTERNAL:
APMT, APMTIS, DAMCO, overseas agents, customers locally and overseas.

WHO WE ARE LOOKING FOR
Knowledge & Qualifications:
Sound understanding of shipping and logistics industry.

KNOWLEDGE OF SYSTEMS REQUIRED:
Superior working knowledge of Excel.
MS Office

SKILLS REQUIRED:
Overall shipping knowledge.
Communication and probing skills.
Inter Personal skills
Report writing / reporting skills - See more at: http://yabamarket.com/