MTN - Fraud Analyst

Location: Lagos

Job Description:
Proactively identify suspicious Mobile Money transactions
Liaison with associated banks for suspicious Mobile Money trends and transactions
Maintain and enhance fraud policies, processes and procedures
Ensure data completeness and integrity of the Anti-Money Laundry System (AML)
Drive proactive analysis that will form basis for AML system fine tuning
Achieve Mobile Money fraud reduction targets set by the business
Day-to-day management of direct fraud personnel performance including reporting and appropriate issues escalated
Provide a visible and friendly relationship with all associated banks, law enforce and judiciary bodies in Nigeria
Participate in industry associations, working groups and initiatives focused on collaborative fraud prevention efforts
Assessment of potential money laundering, terrorism funding and mitigating techniques
Monitor transactions and implement effective internal controls
Ensure Know-Your-Customer ‘KYC’ activity is tailored to Mobile Money
Reporting transaction above specified limits to Senior Subscriber Fraud Analyst
Fine tuning the AML to detect Money Laundering and vulnerabilities
Proactively mitigate identified vulnerabilities
Monitoring activities of all especially agents / retail outlets
Ensure proper record keeping is maintained by MTNN
Understand and analyse Mobile Money architecture and transaction flow and ensure compliance to laid down Mobile Money operation processes.
Understand all policies relating to AML, Mobile Money and Mobile Number Portability blacklisting and whistle blowing to ensure compliance to MTNN policies.
File suspicious activity reports to banks as required by law and MTNN Mobile Money policy.
Monitor integrity and completeness of AML data input and output.
Analyse subscriber trend patterns and develop alarms to that will proactively flag suspicious transactions.
Maximise the Fraud management System to aid investigation as necessary
Validate all alerts involving customer, agents, merchant, banks suspected criminal history and report finding to SM, Subscriber Fraud
Proactively identify, evaluate and prioritise product development opportunities and advise business on its benefits.
Follow up and ensure resolution of all investigations.
Understand business requirement specifications and user requirements for new product launches or system changes to assess the impact on revenue and fraud
Manage the shift calendar of the Mobile Money team.
Provide input into the monthly fraud management report.
Hands-on development and execution of acceptance and technical test on various AML implementation across MTN Nigeria
Job Conditions: Normal MTNN working conditions. May be required to work extended hours. Willingness to travel at any timePrompt dissemination of alert information from the AML. Availability of information from AML. Systematic analysis and evaluation of fraud related incidences. Reduction in fraud related activities throughout the organisation. Risk identification in business processes and technology. Effective controls in fraud impacting systems and business processes.

Reporting To: Senior Fraud Analyst

Required Skills:
First degree or equivalent quantitative discipline

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