Guest Relations Manager at Bradfield Consulting Limited

Bradfield Consulting Limited – Our client, a big player in the hospitality space, which offers a collection of the finest fully serviced apartments in Abuja, geared towards the long stay guestJob Title: Guest Relations ManagerJob DescriptionsYou will furnish clients with above-and-beyond service to ensure a memorable and genuine experience.The goal is to sponsor a helpful image by honoring guests’ requests and to achieve high levels of guest satisfaction and engagement.Ensure and provide flawless, upscale, professional and high-class guest service experiencesAnalyze customer feedback and provide strategic direction to continuously improve overall ratingRespond to guests needs and anticipate their unstated onesExpect and react promptly to guests’ requirements and inquiresActively listen and resolve guests’ complaintsOversee and coordin
Guest Relations Manager at Bradfield Consulting Limited