Front Desk Officer at MasterMindsHRSG Management Consulting

MasterMindsHRSG Management Consulting – Our client, a leading company, is currently seeking applications to fill the vacant position below:Job Title: Front Desk OfficerResponsibilitiesResolve customer complaints via phone, email, or social media.Use telephones and other medium of communication to reach out to customers and verify account information.Greet customers warmly and ascertain problem or reason for calling.Inform customers about developments, and new products of the company.Take payment information and other pertinent information such as addresses and phone numbers, which must always be up to date.Answer questions and educate potential customers on terms of sale,using the frequently asked Questions as guide and reference to the company website.Act as the company gatekeeper/ambassador at all times.Send reports to management about freq
Front Desk Officer at MasterMindsHRSG Management Consulting