Entry-level Customer Service Officer Recruitment at UBA Plc

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 20 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.Job Title: Customer Service OfficerResponsibilitiesHandle customer enquiries professionally in line with stated service level agreements with other departments, respond to complaints / enquiries in a timely and courteous manner and demonstrate an effective feedback mechanism in the course of dutyLog in all queries using Group Response Portal (GRP) or any other CRM application at all times.Download and handling of all open calls assigned on GRP.Follow CS (Customer Service) polic
Entry-level Customer Service Officer Recruitment at UBA Plc