ECM Technical Sales Role (Ghana)

Enterprise Content Management offers infrastructure software for document capture, imaging, office document management, and enterprise report management. It also offers Advanced Case Management, Information Lifecycle governance and trusted content analytics.

As the ECM Technical Professional you will work with the Account Executive team to provide technical sales support in sales/product presentations, product positioning and product demonstrations for CLIENT ECM and BPM.

Building proof-of-concept applications based on customer requirements you will demonstrate the feasibility of the application, often requiring rapid prototyping. You will be required to provide product evaluation support, product installation, application prototyping and benchmarks, as well as providing post sales support training, problem diagnosis, escalation and resolution.

The successful applicant will have the ability to grasp new technology and be up to date with new versions/releases and products with little training. The person this role will suit is a strong team player who can be given a task and complete the task with little or no guidance. You will be experienced in taking the time to understand the problem and find the solution in the most creative way possible.

Skills Required:
• Strong understanding of database, imaging and business process management concepts and technologies, storage knowledge would be a plus.
• Business oriented, capable of understand customer business processes and link business to technology, building strong ROI and business justification for investment.
• Good presentation skills, good objection handling.
• Understand the requirements of a project from scoping, expectation setting, requirements gathering, working with services team, preparing the right offer for the customer.
• Ability to communicate with C-Level

Desired Career Experience:
• 5-10 years in customer facing technical role
• Knowledge of sales cycle
• Worked within the database or imaging space
• B.Sc in Computer Science or Electrical Engineering
• Fuent English and Arabic language, French is an advantage

Experience of selling in the West Africa region would be an additional advantage.

Forward CV to;
[email protected]