Customer Development Executive

Customer Development Executive

We are an SME focused on Education and Human Development based in Lagos. We are in search of a Customer Development Executive.

Responsibilities:
• Implement agreed customer development plans to drive growth in revenues.
• Implement customer promotions and communications across languages and a range of media, based on informed decisions and customer insight from the regular review of activities and data to enhance player interaction.
• Work with the Advertising and Promotions Team to ensure effective management of promotions (to include, but not limited to, briefing of promotional activity, reviewing promotional mechanics, bonus abuse)
• Deliver communications to customers in the relevant language to support the customer experience and International growth.
• Monitor the effectiveness of all customer development activity against KPIs in order to develop tests that can influence and refine marketing activities. Produce monthly competitor report for promotions and communications.

Qualifications and Requirements:
• Minimum of HND/B.Sc. in any related discipline
• 0-1 year relevant working experience in a similar role
• Good command of English Language and Grammar
• To serve as the primary support personnel to the Managing Director to achieve the business objectives
• Exceptional knowledge and prowess In the use of social media
• Excellent customer service skills
• Excellent written communications skills
• Proficiency in managing correspondence with internal and external stakeholders
• Flexible, adaptable and ability to work in a dynamic environment
• Ability and basic knowledge to update web themes and systems

Method of Application:
Interested applicants should forward their cover letter with comprehensive CV to [email protected]

Application deadline: 11th JUNE, 2013

NOTE: ONLY LAGOS RESIDENTS SHOULD APPLY