Effective communication skills training !!!

TRICONTINENTAL INDUSTRIAL ACADEMY IS OFFERING A 3 DAYS TRAINING ON EFFECTIVE COMMUNICATION SKILLS

COURSE HIGHLIGHT

• Communication skills as key to success
• Comfort zone and its impact on communication
• How to make others want to listen to you
• Understanding personality styles and its uses
• Spotting the outward signs of personality styles
• How to build your credibility through effective communication
• Using positive body language to influence others
• Dealing with difficult people
• How to handle people with different views than our own
• How to be strong in business meetings
• Assertive versus aggressive communication
• How evidence is key in communication
• Diplomatic communication
• Modeling behaviours
• Mirroring and its impact on trust
• Non verbal communication
• Written communication
• Becoming a magnetic personality

WHO SHOULD ATTEND
This course has been specifically designed for those with a desire to enhance their communication skills, and gain strong long lasting relationships in business, family and social situations. People attending from any level will find this fascinating and useful in every aspect of their lives. Managers, Supervisors and all staff who interfaces with both internal and external clients are expected to attend this programme.

DATE
Tuesday 23rd - Thursday 25th August 2011.

TIME
9:00AM - 4:00PM each day

VENUE
Tricontinental Industrial Academy
5th Floor, Outer Rotunda
Elephant Cement House
Alausa Ikeja
Lagos

For enquiries please call Jovita on 08168541289, 08085628016