Business Etiquette for Organisational Effectiveness

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Business Etiquette is the set of written and unwritten rules of conduct that make social interactions run more smoothly in a work place environment. It applies to interactions with everyone within and outside the organisation. Ignoring them could jeopardise business operations and hinder business growth. This program will enhance your professionalism, make you confident in any business setting, improve your networking and business relationships & promote a winning company image.


KEY LEARNINGS

• Business Etiquette Basics
• Work Ethics: Office/Professional conduct
• Appearance/dress code/greeting procedure
• Telephone and Email Etiquette
• Listening and Interpersonal Skills
• Social Etiquette
• How to create a Winsome Impression Consistently
• Developing a Positive Mental Attitude
• Business Communication Skills
• Effective Business Meeting Rules

FOR WHOM
Customer Relations Executives, Sales Reps/Biz Dev Executives, Line Managers/Supervisors, PR Officers, Business owners, Administrative Secretaries, PAs to CEOs, Back Office/Support Staff

DATE: 29 September, 2011

COURSE FEE: N17,500 (Inclusive of course materials, Tea Break and Lunch)

VENUE: acceltage consulting | 29, Mobolalaji Bank Anthony Way, Ikeja, Lagos

TIME: 9am - 4pm

EARLY BIRD: 10% discount for payments on or before 23rd September

GROUP REGISTRATION: 12.5% discount on Registration of 3 persons and above

For Enquiries/Registration Call Biodun: 08033204608, 07090902307. Email: [email protected]