VACANCY FOR A TRAVEL & TOUR MARKETING EXECUTIVE (ref code: Reservation Executive)
Our client is a travel and tour organization mostly into general ticketing, tours and hotel reservations.
Job Location: Ogudu GRA, Lagos state.
Job Summary:
| Make and confirm reservations for transportation or lodging, deliver tickets, contact individuals and groups to inform them of package tours; provide tourists with travel information. |
Job Responsibilities:
· Make and confirm reservations for transportation and accommodations.
· Answer enquiries regarding information such as schedules, accommodations, procedures, and policies.
· Sells and assembles tickets for transmittal or mailing to customers.
· Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
· Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
· Prepare customer invoices and accept payment.
· Enhances and maximise on established relationships and nurture and develop new contacts and business.
· Strives to find creative and innovative methods to maximise the organizations exposure and results in the market.
· Develops credible working relationships with key interfaces – Corporate & individual in order to develop the organizations awareness and image, lead the contract negotiations and develop strong partnerships.
· Ensures clear communication framework between colleagues of other departments when applicable.
· Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often in advance.
· Deals with customer enquiries and aiming to meet their expectations.
Desired skills, Experience & Qualification:
· Be an excellent communicator
· Customer service oriented
· Be persuasive and diplomatic
· Have a good business awareness
· Must have at least two (2) years ticketing experience in a travel and tours organization
· Must be able to use the Amadeus/Sabre ticketing software
· Must be a graduate (HND/Bsc)
Application:
Qualified applicants should send CVs to ‘[email protected]’ using ‘Reservation Executive’ as subject of application. Application closes 15th October, 2015.
