Exceutive Front Desk Officer Urgently Needed

This is a newly established company in Lagos state into re branding and packaging of goods and services currently recruiting into the administrative unit needed a passionate and focus Nigerian to occupy the position in the company,,,,,Below are responsibilities.......RESPONSIBILITIESDeal directly with customers either by telephone, electronically or face to face.Respond promptly to customer inquiries.Handle and resolve customer complaints.Organize workflow to meet customer time frames.Direct requests and unresolved issues to the designated resource.Keep records of customer interactions and transactions.Maintain customer databases.Manage administration.Provide help for customer who is making high value purchase or buying online and wants to make esquires before parting away with their money.Handling and resolves complaints.Escalate inquiries.Creating reports of the company activitiesEnsured cleanliness of all staff work area and general office space.Welcomed guests and attended to incoming calls.Ensured all official documents and files were properly handled, arranged and redistributed as needed.Assisted as an IT support staff in troubleshooting computer hardware challenges.Assisted with development of training schedules and materials for clients.supported in the implementation and administration of Easybanc Banking Software for the company.Key Busines Softwares Known Microsoft Office: Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Outlook.Electronic Document Management Solution (LogicalDoc).Asset Management Software.CRM applications.SKILLSExpertise Training and development.Service Orientation.Coordination.Customer Service.Office administration and management.· Proficiency in the use of Microsoft Office Application with particular strength in Microsoft Word, Excel and Internet Explorer.Excellent Communication skill with a can-do attitudeAbility to work with little or no supervisionGood team player and a “Quality Service” professional.Great persuasion skill.Asset management implementation.Document managementEDUCATION AND EXPERIENCEMinimum of OND in any related disciplineKnowledge of Project Management and Public Relations.Minimum of 1-2 years work experience.METHOD OF APPLICATIONApplication closes on 30th of MARCH,2015,Interested candidate should forward CV to [email protected]