Customer Care Officer Wanted

As a result of our extensive expansion in our operations in Lagos and in other states of the country,we currently seek to hire very Competent, Talented self-starters to fill in the available Job openings in the company urgently :
Customer Care Officer
We provide our staff with an Excellent work environment and Rewarding Career experience

Responsibilities:
· Operate telephone, screen, or forward calls, providing information, taking messages, or scheduling appointments.
· Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
· Transmit information or documents to customers, using computer, mail.
· Hear and resolve complaints from customers or the public.
· Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
· File and maintain records.
· Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
· Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
· Process and prepare memos, correspondence, travel vouchers, or other documents.
· Receive payment and record receipts for services.

Qualifications and Requirements:
· Minimum qualification of a Second Class lower Bachelor’s Degree or Upper Credit Higher National Diploma[HND] in any Social Science discipline
· Must show great attention to details
· Must show immense ability to take initiative with less supervision and great desire for excellence
· An excellent Team player and problem solver
· Very outspoken and Sociable Personality
· 1-2 Years Experience would be an added advantage
· Preferably a female
· Age: 22-25 years

Software Skills
Excellent in the use of Microsoft Office Packages
Kindly forward your CV [email protected] not later than 25^th September, 2015