International Cargo Operations and Documentation

Acquire the skills and knowledge necessary to handle international cargo and become proficient in global regulatory and documentation requirements.


How You Will Benefit

* Obtain knowledge on importance of the air cargo market in international trade
* Understand the role and responsibilities of the stakeholders involved in the air cargo process
* Receive an overview of the standard documents and procedures traditionally applied when shipping cargo via air
* Be trained in customer service skills directly related to the air cargo shipment process


Designed for

* Exporters/importers/traders seeking to ship goods internationally via air
* Non-operational staff of air cargo forwarding companies/airlines seeking high level overview of the air cargo process
* Customer facing employees recently joining companies active in air cargo
* People recently employed in the air cargo industry or aiming a career change towards this highly evolving profession


Course Content

* General trends in trade and air cargo
* Supply chain management overview
* Air cargo transportation procedures
* Stakeholders analysis (forwarders, airlines, customs)
* Customer service skills
* Incident handling and reporting
* Trends in cargo automation



DHAEWOOD AVIATION BUSINESS SCHOOL,
30,LAGOS-ABEOKUTA EXP.,CEMENT B/STOP,
IKEJA,LAGOS 2348026272323,2348035050692,2348075726805,23470250 16495
[email protected],dhaewood...n2@yaho o.com


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