Vacancy for airfreight ports operations supervisor @ logistiq xpeditors limited, lago

Services/Departments: Air Freight Operations, Clearing & Forwarding

Duties Include:
- Support the service operations team by providing exceptional quality customer service
- Assist the Operations Manager in the effective management of the department's costs and revenue
- Maintain an integrated operations management overview of the service business and work with management to develop operations strategies.
- Support the Service Delivery team to ensure compliance with contractual requirements, approved strategies and plan.
- Support the pre-qualification process for vendors or Joint Venture partnerships and the performance monitoring after contraction.
- Periodic appraisals with the Operations Manager of activities to facilitate identifying and resolving critical issues relating to performance and service delivery.
- Manage on time acquisition and renewal of all permits and operations approvals required by industry regulators or government.
- Liaison with relevant government agencies (Customs, NAFDAC, NPA etc)
- Keep abreast of government regulation on import and contraband goods/services
- Provide the service deliverables within extremely challenging operations schedules and environment.
- Monitoring and effective delivery of consignments from the Port of arrival to client’s designated destinations.
- Ensure a smooth and cordial relationship with the various inspection agencies for speedy processing of all documentations necessary for the inspection of goods for imports and exports.
- Follow up on the documentation flow and ensure that all relevant shipping documents are received before the arrival of vessel.
- Follow up with the inspection agency to ensure that RAR is ready and duty effected before the Arrival of vessel.
- Liaising with the Clearing Agent to ensure that goods are expressly cleared and delivered as Scheduled.
- Conduct Final check on documents before remittance to the clearing department.
- Ensuring Customers Satisfaction at all times by providing positive result on all relevant issues.

GRADE/LEVEL: Supervisory

REQUIREMENTS
- BSc/HND in any discipline and at least 5 years relevant work experience in logistics - Air freight port operations.
-Good communication, negotiation and customer service skills

If you qualify, please send in application in Ms. Word doc. with the title of the position as subject of the mail to [email protected] cc. [email protected]

Only shortlisted applicants would be contacted