Oando application support manager latest vacancy

JOB TITLE: APPLICATION SUPPORT MANAGER
DEPARTMENT Information & Technology
CLOSING DATE Nov 3, 2011

JOB VACANCY DESCRIPTION
REQUIRED COMPETENCIES:
Technically fluent in programming languages,
• including PL-SQL, Visual Basic, Java.
• Good project management skills and/or substantial exposure to project-based work structures.
• Excellent understanding of the organization’s goals and objectives.
• Excellent written and oral communication skills.
• Excellent listening and interpersonal skills.
• Ability to communicate ideas in both technical and user-friendly language.
• Ability to conduct research into application issues and products.
• Highly self-motivated and directed.
• Keen attention to detail.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Knowledge of applicable data privacy practices and laws.
• Oil and Gas industry dynamics
• Budgeting, Budget Control and Budget Monitoring
• Experience using formal change control processes, and software version control systems
• Knowledge of the requirements of the ITIL
• Framework in relation to the delivery of complaint
• Infrastructure Support Services
• Strong customer-service orientation.
• Proven experience in overseeing the direction, development, and implementation of software solutions.
• Direct, hands-on experience with automated software management tools.
• Strong knowledge of system and software quality assurance best practices and methodologies.
• Extensive experience with core software applications, including Oracle E-Business Suite.

PERSON SPECIFICATION:
• 1st degree in Computer Science, Computer Engineering, or other related area.
• 10 years cognate work experience, in a reputable organization/Institution.

RESPONSIBILITIES:
Strategic
Contribute to pre-testing phase of development by evaluating proposals in order to identify potential problem areas, and make the appropriate recommendations.
• Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
• Compile and maintain inventory of company software and systems assets and their corresponding contracts/agreements.
• Review and analyze existing applications’ effectiveness and efficiency, and then develop strategies for improving or leveraging
• these systems.
• Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities.
• Develop, distribute, and coordinate in-depth end-user reviews for modified and new systems or applications.
• Research and make recommendations on software products and services in support of procurement and development efforts.
• Cultivate and disseminate knowledge of application-usage best practices.
• Conceptualize and develop strategy for the design and implementation of software applications to be applied across the Oando Group.
• Identify and plan for future needs, partner with various service providers to obtain best practice software that are aligned with the company’s strategic direction and service excellence culture. Operational
• Evaluate, install, configure, and deploy new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.
• Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.
• Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.
• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.
• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.
• Design, develop, and install application enhancements and upgrades.
• Negotiate contracts with software and service providers.
• Liaise with company’s software suppliers for prompt rectification of any problems or emergencies.
• Manage and provide direction for the application team in support of business operations.
• Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.

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