Customer relation officer needed

A business/service firm located in Lagos requires the service of qualified and competent individuals to fill the post of Customer Relation Officers:

Responsibilities:
· Prepare & maintain customer service summary reports
· Resolve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem.
· Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments
· Other duties assigned

Qualifications and Requirements:
· OND in any related social science discipline
· Excellent interpersonal and people skills
· Customer service orientation
· Time management
· Good communication skills and should be computer literate


Applicants should not be more than 30years of age. Application should be submitted with a well-detailed CV to [email protected]