CUSTOMER FULFILLMENT PROFESSIONAL (IBM)

ACCOUNTABILITIES
Responsible for managing end-to-end contract fulfillment process and ensure audit readiness
Coordinate to resolve fulfillment related issues and enquires to ensure customer satisfaction
Handle customer enquires and follow through accounts receivable issues.
Administer ordering and perform backlog management, manage scheduling, inventory and arrange delivery
Monitor billing plan and trigger billing according to contract and internal pricing documents
Prepare business reports regularly and on ad-hoc basis to management.
Perform contract acceptance and contract closure process to ensure compliance.
Participate in process re-engineering and transformation projects as required

REQUIREMENTS
University graduate To Apply Send Clear and Concise CV (with the Job Title & Reference Number as Subject ) to [email protected]

WORK EXPERIENCE
with at least 3 years working experience

COMPETENCIES
Good communication and interpersonal skills
Complete staff work: attention to details, take ownership and follow through on commitments
Able to take initiative, prioritize work and be a good team player
Able to work independently and under pressure with good problem solving / analytical skills
Possess understanding of basic accounting and computer literature
Good command of both written and spoken English. If you are interested in working with a large complex organisation in a dynamic IT services environment, then apply now! The Organization is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CLOSING DATE: 2010-11-30


CLICK LINK TO APPLY
http://kimberly-ryan.net/fulljob.php?jobID=294