Client Relationship Professional (IBM)

Accountabilities Employees in this role are responsible for the total customer relationship with one strategic or several important clients. They plan and execute an effective relationship strategy and maintain effective long-term business relationships at the senior level with key decision makers and influencers. They identify and prioritize opportunities, develop solutions strategies; and engage in consultative solution selling, involving business partners and influencers as appropriate. Employees in this role serve as the integrator of the Organization before the client. They plan and facilitate and/or conduct complex negotiations reaching lasting agreements and commitments. Employees in this role are responsible for developing an effective account plan. They are responsible for revenue, wallet share, and customer satisfaction on assigned accounts. The Client Representative's deep skills are in understanding the client's industry and business. Maintains a thorough understanding of the client's industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry

REQUIREMENTS
University Degree (preferably majoring in Human Resources or Business Management). To Apply Send Clear and Concise CV (with the Job Title & Reference Number as Subject ) to [email protected]

WORK EXPERIENCE
Previous experience (3 - 5 years), IT or Consulting sectors preferred.

COMPETENCIES
Experience in Develop Client Relationships
Experience in Performing Negotiations
Experience in Applying knowledge of clients business
English: Fluent If you are interested in working with a large complex organisation in a dynamic IT services environment, then apply now! The Organization is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

CLOSING DATE : 2010-11-30


CLICK LINK TO APPLY
http://kimberly-ryan.net/fulljob.php?jobID=293