We are recruiting!

First Business Alliance (FBA www.fbaglobal.com) , a fast growing service provider in Victoria Island - Lagos, is looking for enthusiastic, career minded, self-motivated individuals, willing to work and commit 100% to the growth of the organisation.


A) CLIENT SERVICE OFFICER

Responsibilities include:
· Front Office Management
· Manage the daily office schedule
· Work on special projects
· Manage Petty Cash Account and ensure prudent and timely disbursement.
· Take delivery of incoming mails for FBA and its clients and ensure prompt pick up.
· Manage Telephone calls and make appropriate transfers, fax, mails, other correspondence
· Ensure timely delivery of messages
· Maintain official records and contacts as well as supervise/manage the filing of all official documents
· Announce visitors, supply information to callers and relay
· Arrange and confirm appointments
· Keep log of all appropriate Bookings and Use of Services
Please note: Candidate must have a minimum of HND, BA/BSC


B) BUSINESS DEVELOPMENT OFFICER

Responsibilities include:
· research the market for identifying new business opportunities
· Follow up on marketing and close business deals
· respond to clients queries regarding the services in a timely fashion
· develop business proposals for new and existing customers
· develop strong customer relationships in order to generate high volume of prospective clients
· manage customer calls and appointments effectively for new opportunities
· participate in industry forums, client discussions, and conferences as a representative of the organization
· determine cross-selling opportunities among different services and clients
· develop creative strategies to retain clients and incorporate it into business growth plan
· Supervise and utilize customer contacts and mailing lists
· Will report to Business Development Manager
Please note: Business Development qualification and/or experience in Sales is an added advantage

APPLICANTS MUST:
Possess excellent Communication skills
Possess high level of professionalism
Be aware of Customer service delivery
Be willing to take up higher level of responsibilities and work under
pressure
Posses a POSSITIVE attitude


To apply: send cv in Microsoft Word document to [email protected]. Subject MUST be titled with appropriate position applied for