IATA Catering Quality Training Programme

In order to help your organisation prepare for IATA Catering Quality Assurance (ICQA) audits, IATA has developed a 3-day catering quality-training programme.

Important: This course is offered on-site, upon request, to organisations that have been audited, or will shortly be audited, under the ICQA programme.

How You Will Benefit

* Learn how to use the ICQA Food Processing Safety and Quality Standards and Interpretation Guidelines to better prepare for the audits
* Learn about the Audit Methodology
o Consistent Application of Standards
o Required Records to be Maintained
o Validation Audit Reports
o Numerical Score Definitions
* Apply the ICQA Food Processing Safety Standards for:
o Health, Hygiene and Employee Training
o Food Receiving
o Food Storage
o Food Production
o General Cleanliness and Sanitization
o Waste Disposal
o Pest Control
o Verification and Calibration of Equipment
o Aircraft Loading
* Apply the ICQA Food Processing Quality Standards for:
o Food Receiving
o Food Storage
o Food Item Inventory
o Food Production Specifications
o Internal Quality Control
o Quality Controls for Delivery to the Aircraft
o Quality Controls Onboard
* Learn about the e-Audit System and Reports


Designed for

* Airline managers responsible for food safety and quality
* Caterer management responsible for food safety and quality
* Caterer management responsible for airline accounts







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