Come on board with ITIL V3 now..

Come on board with ITIL and set yourself apart from the crowd.

What makes ITIL Successful is quite immense, but basically it consists of COMMON SENSE APPROACH to Service Management. That is, doing what works, and this can be achieved by adopting a common framework that cuts across every area of IT Provisioning.

There are 2 Factors that determines the high performance of IT Service Providers, and these are;

STRATEGY: This entails a deep seated understanding of how to provide quality service customers.
STABILITY and RELIABILITY: ITIL guarantee this by the systemic methodical use of Service Management that is responsive, consistent, measurable, and ability to continuously analyze and fine tune of services.

ITIL demands that any worthy Service should from, the point of SERVICE STRATEGY, ensure that thier Service is seen as ASSET. Thus, characteristics of SERVICE ASSETS are UTILITY and WARRANTY. These two entities are not just business jargons, but the core of Service Managment.
One is the perception of the customer regarding a service, while the other is a positive effect of service availability, when needed in sufficient capacity or magnitude, etc.

Since most Service Providers, such as GSM Companies, Internet Providers, Aviation, and so on would not adhere to the standard of ITIL, you'll realize most of those companies will be forced out of business for operating below the global industry standard. The Government wouldn't need to shut them down, but the law of competitive demands per performance will do that.

Someday, they will have to pay for there poor services, and when that time comes, they'll pay you and I as ITIL Professionals, because we will 'teach them how Quality Services should be delivered.

Get into the ITIL V3 Flow. Join the training now.
This month's training holds next week Saturday and Sunday. Time: 9:00am Prompt.




David(mcse,mcts,mcsa,mcdba,itil)
08035794444
[email protected]

Where is it holding and how much if any? I am interested but i am in enugu. Is there a way or place where i can do the training around me?

Presently, our training only covers Lagos resident. But, if you have where to stay in Lagos, I'll suggest you come over. It really worth it.

You can do the training and write your exam before going back to your base..


David

Guys,

July session of ITIL V3 Foundation class holds 16th, 17th and 18th.
Join us, and get on the fast track.

and how much is the training?