Support Services Analyst Level III

Support Services Analyst Level III needed in one of the major IOC's. If you are interested, forward your cv to [email protected] in order to furnish you with the full details of the job. This offer ends on Tuesday 1st August 2017 by 3.30pm.

Job Family Information Technology

Requested Contract Worker Job Class Infrastructure

Requested Contract Worker Job Title Support Services Analyst (3 Required)

Requested Contract Worker Job Level Level III

Requested Contract Worker Job Level Description MAIN FUNCTIONS
Performs a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks. Analyzes, detects, identifies and corrects technical problems and deficiencies. Configures and installs computer hardware and software. Manages inventory control of IT equipment and supplies. Upgrades hardware and software components. Maintains IT hardware asset and software tracking. Monitors and collects data on system performance. Minimal work direction needed, highly skilled and knowledgeable to the position. This position would typically include a professional Technical Analyst. Expert in the field, possibly professional certification holder.

SKILLS AND QUALIFICATIONS
Extensive working knowledge of PCs, network hardware, operating systems, software and network communication protocols. Excellent communication and customer service skills

Specific Requirements (e.g. years of experience, specialized skills) 1. Specific Requirements for 1st Position:
• B.Sc/Eng, 1st Class or 2nd Class (Upper); must be in any one of the following disciplines:
i. Computer Science
ii. Computer Engineering
iii. Software Engineering
iv. Electrical/Electronics Engineering
v. Mathematics
• Microsoft Certified Professional
• Cisco Certified Network Associate (CCNA)
• Self-starter. Can work with minimal supervision
• Strong technical/troubleshooting skills
• Good interpersonal and communication skills

2.Specific Requirements for 2nd & 3rd Positions:
1• B.Sc/Eng, 1st Class or 2nd Class (Upper); ; must be in any one of the following disciplines:
i. Computer Science
ii. Computer Engineering
iii. Software Engineering
iv. Electrical/Electronics Engineering
v. Mathematics
• Cisco Certified Network Professional (CCNP)
• Cisco Certified Network Associate (CCNA) Proficient in Microwave radio system and Local Area network management
• Self-starter. Can work with minimal supervision
• Strong technical/troubleshooting skills
• Good interpersonal and communication skills

Anticipated Start Date

Job Family	Information Technology
Requested Contract Worker Job Class	Infrastructure
Requested Contract Worker Job Title	Support Services Analyst (3 Required)
Requested Contract Worker Job Level	Level III
Requested Contract Worker Job Level Description	MAIN FUNCTIONS Performs a variety of professional, technical and analytical duties in the operation of enterprise, client/server and desktop computer systems and networks. Analyzes, detects, identifies and corrects technical problems and deficiencies. Configures and installs computer hardware and software. Manages inventory control of IT equipment and supplies. Upgrades hardware and software components. Maintains IT hardware asset and software tracking. Monitors and collects data on system performance. Minimal work direction needed, highly skilled and knowledgeable to the position. This position would typically include a professional Technical Analyst. Expert in the field, possibly professional certification holder. SKILLS AND QUALIFICATIONS Extensive working knowledge of PCs, network hardware, operating systems, software and network communication protocols. Excellent communication and customer service skills
Specific Requirements (e.g. years of experience, specialized skills)	1. Specific Requirements for 1st Position: • B.Sc/Eng, 1st Class or 2nd Class (Upper); must be in any one of the following disciplines: i. Computer Science ii. Computer Engineering iii. Software Engineering iv. Electrical/Electronics Engineering v. Mathematics • Microsoft Certified Professional • Cisco Certified Network Associate (CCNA) • Self-starter. Can work with minimal supervision • Strong technical/troubleshooting skills • Good interpersonal and communication skills 2.Specific Requirements for 2nd & 3rd Positions: 1• B.Sc/Eng, 1st Class or 2nd Class (Upper); ; must be in any one of the following disciplines: i. Computer Science ii. Computer Engineering iii. Software Engineering iv. Electrical/Electronics Engineering v. Mathematics • Cisco Certified Network Professional (CCNP) • Cisco Certified Network Associate (CCNA) Proficient in Microwave radio system and Local Area network management • Self-starter. Can work with minimal supervision • Strong technical/troubleshooting skills • Good interpersonal and communication skills
Anticipated Start Date