Store Manager

Job Description:
Store Manager Role Mission

To ensure the achievement of the store business goals (sales and profitability) as well as to promote and enhance the Gucci brand, in line with Corporate policies and procedures

Key Accountabilities

Store Operation Management

• Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures

• Guarantee an adequate integration and optimization between front and back-office, by ensuring appropriate store resources coverage, and supervising logistics and stock management

• Ensure maintenance of inventory accuracy, in line with Corporate policies and procedures

• Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably;

• Communicates company set KPI’s and identifies strategies to ensure performance standards are met;

• Establish and implement Action Plans to develop sales for each product category and client segment

• Ensure the achievement of business goals and strategic projects, keeping in constant connection with Corporate functions

• Ensure the implementation and development of CRM initiatives to develop a clientele network for the store

• Manage store staff with the support of Local HR (Recruitment, Coaching, Training)

• Ensure the development of motivation, sense of belonging and business involvement

• Conduct monthly coaching/counseling sessions with associates to review performance and provide constructive, timely feedback. Oversee annual review process for all store employees and set annual employee goals;

• Identify and create action plans and build development plans for all employees;

• Attract, recruit, and retain a high performing team. Build a talent pipeline through networking and competitive shopping;

• Ensure correct interpretation and implementation of visual guidelines, keeping store employees up to date about visual issues, and ensuring that best sellers products are displayed, through a close cooperation with the Visual Display Team

• Take care of the general look of the store / departments in terms of cleanness, tidiness and efficiency, in order to ensure the best image of products and store, in line with the Gucci brand communication and promotion strategy

Sales and Customer Management

People Management

Store Image Management

Key Requirements

• 2 years of retail management experience

• Bachelor’s Degree in a related field is preferred

• Ability to build, execute and follow the Company strategy

• Proven ability to drive results and to manage large teams

• Commercial awareness and strong business acumen

• Accountability

• Talent for managing, coaching and developing a team

• Team-player mentality

• Strong communication skills

• Ability to manage competing priorities in a fast-paced environment;

• Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook

• Passion for fashion luxury

• Fluent in English

MODE OF APPLICATION;
Applicants must meet all requirements and must reside in Lagos, CV and Cover letter should be forwarded to the HR Department, [email protected]