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JOIN OUR EXCEPTIONAL MANAGEMENT TEAM HealthPlus Limited is Nigeria's 1st Integrative Pharmacy, the fastest growing pharmacy chain in West Africa. Since 1999, we have been committed to our mission of helping people achieve optimum health & vitality. In 2010, a sister company was birthed - CasaBella International Limited. CasaBella, a one-stop store for beauty and grooming solutions is now a retail chain and a household name. Our success is based on our great people, great values and a winning corporate culture. Our people are passionate, driven and committed to continuous learning in order to maintain our edge. Our testimonial is that we are proud to be members of the HealthPlus family as we are offered a strong platform to explore our potentials. We believe in best practices always and therefore employ and retain the best talents. As we expand our frontiers to redefine the world of health & beauty in Nigeria, we are looking for amazing and smart people who will roll up their sleeves and share our passion & success. People who will join our team of highly motivated professionals who get the job done! As a result of ongoing expansion, the following vacancies exist in our organisation. Find the detailed job descriptions below: Head, Human Resources Head, Supply Chain Head, Internal Audit Head, Retail Operations Information Technology Manager Facilities Manager Administrative Manager Management Accountant Financial Accountant Digital Marketing Executive 1) HEAD, HUMAN RESOURCES The Head, Human Resources will attract, retain and inspire the best and the brightest. The right individual will help our organisation strike the optimal balance between the company’s need and the needs of the workforce in order to differentiate us from competition. Key elements of the role Report to the Managing Director Define the strategic direction for the Human Resources function which align with the overall strategic goals of the companies: HealthPlus and CasaBella Manage the company’s Human Resources functions, provide expert professional advice and support to management and staff on all aspects of people management and execute all areas of the employee life cycle Manage the HR Business units: Manpower Planning, Recruitment and Selection, Compensation Management, Talent Management, Learning and Development and Employee Services Lead the implementation of best practice Human Resources policies and procedures in the organisation Track corporate, departmental and employee competency levels against requirements. Work with functional managers to determine gaps and ensure adequate and effective learning and development Oversee the career development, capacity development and progression of all employees Support management to develop and implement effective succession planning strategies Manage overall culture of the organisation, initiate programs to ensure alignment of culture to company vision, mission and values Support executive management to manage all change initiatives impacting staff within the company Evaluate, implement and oversee the use of the Human Resources Information System Desired Skills & Experience The ingredients you need to be extraordinary in this role: Bachelor’s degree in Personnel Management, Social Sciences, Humanities or a related field with 10 years minimum experience in a structured organisation, 4 years of which must be in a managerial capacity Experience in a fast growing company or in the retail or fast food industry is an advantage Professional membership of CIPMN, SHRM, CIPD is an added advantage Excellent interpersonal and people skills Strong Leadership Skills Excellent organisational development skills High standard of attention to detail Good problem solving and decision making skills Good Negotiation and persuasion skills Excellent verbal and written communication skills Strong proficiency in the use of Microsoft Office skills like Word, Outlook, and Excel. Experience with HR software packages 2) HEAD, SUPPLY CHAIN As the fastest growing retail pharmacy in West Africa we are looking for the best and brightest to join our team. This person will have a unique mix of purchasing, category management, distribution and supply chain responsibilities under their control. The primary purpose of this role is to ensure that HealthPlus and CasaBella follows best practice in terms of procurement, supply chain management, Inventory Management and Warehousing across all business units and operational sites nationally. This includes defining the strategic direction for the Supply Chain function which aligns with the overall strategic goals of the group. Key elements of the role Report to the Managing Director Drive business efficiencies through standardisation of systems across HealthPlus & CasaBella Ensure supply chain arrangements are established, implemented and monitored Develop and implement an inventory optimisation plan, a warehouse optimisation plan and logistics plan for the group Ensure the efficient operation of warehouses, inventory management and logistics processes across the organisation Prepare annual budgets, quarterly forecasts and monthly reports for Supply Chain Services across all sites Delivere professional, effective and efficient specialist service and advice to all HealthPlus & CasaBella Operations Positively influence people and build effective workplace relationships Implement and drive a culture of continuous improvement within supply chain management Establish and maintain networks that foster and promote excellent relationships Desired Skills & Experience The ingredients you need to be extraordinary in this role: Bachelor’s degree in Supply Chain Management, Project Management, Social Sciences, or a related field with 10 years minimum experience in a structured organisation, 4 years of which must be in a managerial capacity Experience in a fast growing company or in the retail or fast food industry is an advantage Professional certification is an added advantage Excellent interpersonal and people skills Strong Leadership Skills Excellent organisational development skills High standard of attention to detail Good problem solving and decision making skills Good Negotiation and persuasion skills Excellent verbal and written communication skills Strong proficiency in the use of Microsoft Office skills like Word, Outlook, and Excel. 3) HEAD, INTERNAL AUDIT We require the service of an exceptional and highly motivated professional to fill the position of The Head, Internal Audit in our company, to provide independent control and audit services for all HealthPlus operations in order to ensure adherence to defined operating procedures and prevent financial and other losses due to control lapses. Key elements of the role Report to the Managing Director Define the strategic direction for the Internal Audit function which align with the overall strategic goals of the companies: HealthPlus and CasaBella Contribute to the formulation of Audit policies and procedures in accordance with generally accepted audit principles and standards Contribute to the annual and 3 year audit plan for approval by the CFO and the Audit and Risk Committee Hands-on execution of the annual audit plan and reporting as required, Lead audit teams in conducting assessments on the quality and effectiveness of the internal control framework, risk management and governance Assist with the presentation of plans, audit findings, areas of concern, and progress in addressing prior issues to the Audit & Risk Committee, Supervise and ensure that post audit action plans are implemented and adhered to by relevant personnel. Conduct special investigations based on available information to resolve procedure and financial breaches in internal systems Provide risk assessments of policies, critical projects and system developments Work closely with the broader Risk Management team and executives from across the Group in contributing to the continual improvement of the company’s risk management framework Review Compliance Audits, Special Assignments from the Audit Committee and Top Management Committee with respect to risks assessment and risk prevention, corporate and statutory compliance and review compliance of Standard Operating Procedures (SOP) and amend them from time to time in line with business and legislation changes. Work with Management to ensure a system is in place which ensures that all major risks are identified and analysed, regularly and periodically and risk prevention mechanisms installed across the business activities the Company and safeguarding liabilities of Promoters, the Board and Management for risk, Play a key role in driving teamwork across the Finance and Commercial areas of the business Assist in the leadership and development of the internal audit team, Liaise with internal and external auditors and provide support. Training and development of Audit Staff and subordinates Ensure compliance with statutory authority and audit requirements. Ensure all taxation and legislative requirements are complied with at all times. Functional Competencies Required: Strategic Perspective Cost Optimisation Tax Management Accounting Control Problem Solving Desired Skills & Experience The ingredients you need to be extraordinary in this role: Bachelor’s degree in Accounting, with 10 years minimum experience in a structured organisation, 5 years of which must be in a managerial capacity Experience in a fast growing company or in the retail or fast food industry is an advantage Professional membership of ACA/ACCA is an added advantage Experience with ERP Softwares & BI tools Impressive Excel skills Proven presentation skills to both finance and non-finance individuals Passion for working with the business to achieve key goals A critical thinker with high attention to detail Strong commercial acumen Demonstrated process improvement Extraordinary interpersonal and communication skills 4) HEAD, RETAIL OPERATIONS We are looking for experienced and professional retail Operations Manager who has a passion for retail and retail analytics, a love of customers and a drive to deliver results to join our Management Team at HealthPlus. Key elements of the role Report to the Managing Director Define, develop and implement strategy, analyse and appropriate reaction to operational and market trends to maximize business profitability Have full responsibility for the delivery of agreed financial objectives and operational excellence across the retail group A charismatic leader you will lead, coach and develop team-members to achieve financial objectives and prepare them for broader responsibilities. Team will include Area, District and branch managers Identify/streamline/implement and document all operating Processes, procedures and systems for the retail stores ensuring best practice at all times and in line with size and growth of teams/business Drive high performance through highly motivated team members. A high level of financial acumen means that you can make effective business decisions from financial reporting and set challenging and realistic team goals. You will have a track record in driving sales and thrive working in a collaborative cross functional environment. Ensure team focus on key performance indicators of the business. Set clear objectives for each direct report and metrics for each outlet to achieve Develop detailed monthly profit and loss budgets and selling plans with the procurement departments & marketing and implement these with retail managers, while ensuring cost control Conduct regular (monthly) performance reviews to ensure annual sales performance targets are achieved, implementing rectification plans with procurement and Marketing if sales budgets are missed Coordinate the activities and communication between the Distribution Center and the stores Act as the conduit for feedback to the procurement departments from customers and retail staff regarding product, pricing and promotions Define retail operating standards and ensure that these are achieved consistently across all retail outlets including planogram, merchandising, housekeeping standard, window and promotional display Monitor SKU, store layout spaces and promotional performance Contribute to annual category review and planogram Liaise with Human Resources to ensure correct staffing schedules are maintained and the appropriate deployment of manpower Develop a comprehensive retail training plan Ensure that all retail outlets comply with regulatory requirements and that all staff are aware of their responsibilities and comply with the legislation Coordinate customer feedback and complaints, ensuring that Customer Service is acknowledged to be the core function of all retail staff Develop the scale of the business through the identification of profitable new retail locations Continually reviewing and analysing the performance of the brand maintaining a constant awareness of all developments in the local market including competitor activity, merchandise prices, market demographics, advertising and marketing opportunities Support the execution of identified opportunities and strategies to improve the customer experience in collaboration with the field manager Provide administrative support to field managers as required Desired Skills & Experience The ingredients you need to be extraordinary in this role: A good degree with 10 years minimum experience in a structured organisation, 4 years of which must be in a managerial capacity Front end retail management experience is a must Excellent Financial Acumen Excellent retail analytics Excellent interpersonal and people skills Strong Leadership Skills Excellent organisational development skills High standard of attention to detail Good problem solving and decision making skills Good Negotiation and persuasion skills Excellent verbal and written communication skills Strong proficiency in the use of Microsoft Office skills like Word, Outlook, and Excel. 5) INFORMATION TECHNOLOGY MANAGER Reporting directly to the Financial Controller, the IT Manager will be primarily responsible for the Group’s current IT and Communications network and systems; manage a team of IT personnel; project manage the integration and implementation of the new ERP system and website; provide a strategic overview to meet future business and system requirements. Key elements of the role Manage the deployment, monitoring, maintenance, development, upgrade, and support of all current and proposed IT systems, databases, telephones, software applications and peripherals Project manage the implementation and integration of the planned new ERP and website Communicate regularly with executive management and all users of information services and systems Manage and develop IT personnel, including training, evaluation and coaching in order to achieve departmental objectives Oversee provision of IT Support for over 300 staff in 30 offices. Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and end-users. Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades. Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements. Manage financial aspects of the IT Department, including budgeting, purchasing and budget review. Negotiate and administer supplier contracts and service agreements. Desired Skills & Experience The ingredients you need to be extraordinary in this role: A Bachelor’s degree/Higher National Diploma in Computer Science/Information Technology/Electrical Electronics or equivalent education and experience Progressive IT experience, including experience in a multi-office environment. Experience working with multi location retail organisations and/or fast food chains is an advantage. A minimum of 6 years’ experience is required Knowledge of SQL and website technologies Demonstrated ability to lead a team of technical staff, to work with the Executive Management of an organisation and to manage multiple concurrent projects Excellent verbal and written communication skills Strong project management, organisational and time management skills Strong people management skills Excellent problem-solving, analytical and evaluative skills 6) FACILITIES MANAGER Key elements of the role Report to Managing Director Ensure all physical equipment and facilities required for HealthPlus activities are available where and when needed and are maintained efficiently and cost effectively Ensure provision of cleaning, maintenance and infrastructure management services Define and source all physical facilities and equipment required for the smooth running of HealthPlus business Identify service providers to service and maintain all physical facilities and equipment and secures contracts to cover all maintenance needs Establish Service Level Agreements (SLA’s) with all maintenance service providers and manage relationship with service providers to ensure service level expectations are met Manage providers cleaning services and all other outsourced service providers support Ensure safety regulation compliance Maintain accurate records of the condition and maintenance of the equipment and other systems Create a planned preventive maintenance schedule for company facilities Ensure the safety of the building or establishment from fire, flood and other hazards. Initiate an active campaign on safety measures in the building Desired Skills & Experience The ingredients you need to be extraordinary in this role: A graduate in Estate Management or any other relevant discipline, with at least 5 years experience , 3 of which must be in a managerial position A Masters in Facility Management and/or membership of a relevant professional body will be an advantage Strong attention to detail Problem solving skills Ability to work independently with a flexible and creative approach Ability to prioritize Good negotiation and analytical skills Excellent written and verbal communication skills Working knowledge of Microsoft Office Package 7) ADMINISTRATIVE MANAGER The position is in charge of planning, directing and coordination operational/support services of the organization. Key elements of the role 1. Strategic Contribution Develop & direct strategies for the Administrative department and ensure strategies are aligned with the vision of the company Develop processes, procedures and systems for the department in order to deliver the department’s strategy and action plan 2. Assets/Office Equipment Management Ensure all office equipment, machines and tools are in good conditions at all times Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems e.g Air Conditioning Systems, Generators, Photocopying machines etc Oversee the sourcing and purchase of office equipment from accredited vendors In conjunction with IT, ensure the purchase, delivery, servicing and repairs of all IT related office equipment 3. Office Building/Premises Maintenance Monitor the facility to ensure that it remains safe, secure, and well-maintained. Ensure the office and the premises including the garden, lawn, lobby are clean, tidy and in a conducive atmosphere. Ensure prompt disposal of all waste (Sewage, Septic, Drainage etc) in all locations Liaise with facilities department to ensure all faults including electrical, carpentry, civil works and plumbing system in the office are worked on and resolved accordingly Manage relationship with janitorial service providers to ensure the offices and branches remain in minty condition Handle property related issues (Free Hold and Lease Hold) and manage relationship with all Landlords/Estate Managers and renew tenancies as and when due Liaise with relevant government bodies to facilitate prompt processing of property related issues (Certificate of Occupancy, Land Use, local government fees etc) In conjunction with facilities department ensure that facilities meet environmental, health, and security standards, and comply with government regulations 4. Fleet Management Oversee the sourcing, purchase, leasing, allocation and maintenance of vehicles in the Company Ensure all required registration documents are intact and are available when demanded Ensure vehicles documents are valid at all times and renewals must be done a month to expiration of any statutory document Manage, coach, counsel and motivate drivers and dispatch riders to ensure they are punctual and available for work at all times Source for accredited auto-mechanics for the servicing and repairs of Company’s vehicles Create a comprehensive database of all vehicles to keep a track on their locations and conditions Ensure vehicles and drivers are available to staff who need to embark on official assignment Control the maintenance and repairs of vehicles in order to reduce operating cost on vehicles Devise a cost effective means of purchase of fuel in all company vehicles with the aim of guiding against waste and fraud Advise Management on replacement and disposal of damaged and old vehicles 5. Insurance Management Identify and work towards eliminating all risks that people are disposed to at work Advise Managements on ways to insure all identified risks Ensure company’s assets e.g Vehicles, Premises, equipments are duly covered under various insurance policies Advise management in the sourcing of underwriters, insurance brokers/agents to ensure company’s assets are covered by approved insurance companies. Facilitate the processing of all insurance policies including Motor vehicle insurance, Fire & Burglary insurance etc Ensure all insurance policies are valid at all times and payments to insurance companies are timely settled Facilitate the smooth processing of all claims by working closely with underwriters, loss adjusters and other third party agents for swift settlements of claims 6. Vendor Management Source for vendors/service providers for all supplies and services Maintain a comprehensive database of vendors to enable swift sourcing of service providers data Ensure only registered and accredited vendors in their areas of expertise are sourced and contracted Facilitate the prompt supply of water, diesel, fuel in etc Ensure the Company comply with all statutory requirements by ensuring all utility bills (Electricity, Telephone, Waste etc) are settled to avoid disruption of work Ensure prompt settlements of all local and state governments rates, fees, permits including payment for Adverts, Signages, Tenement etc 7. Inventory Management Plan, administer and control budgets for contracts, equipment and supplies Oversee the purchase, storing and distribution of office supplies and equipment Maintain a comprehensive database of all store items, office equipment, assets etc Plan to avoid going out of stock by ensuring stocks are replenished at reorder level Desired Skills & Experience The ingredients you need to be extraordinary in this role: Bachelor’s degree in Business Admin, Public Admin or Social Sciences, Humanities or a related field with 6 years minimum experience in a structured organization, 3 years of which must be in a managerial capacity Membership of a recognized professional body is an added advantage Leadership & managerial skills Negotiation and persuasion skills Excellent interpersonal and people skills Planning & organizational Skill Ability to manage time and prioritize tasks Good problem solving and decision making skills Excellent verbal and written communication skills High standard of attention to detail Expert Microsoft Office skills like Word, Outlook, and Excel 8) FINANCIAL ACCOUNTANT The Financial Accountant will be responsible for the day to day accounting functions in the company. To be successful in this role, you must be proactive and be able to thrive in a fast-paced and dynamic business environment. Your analytical skills and attention to detail coupled with strong communication and people management skills should set you apart. Key elements of the role Report to the Chief Financial Officer Manage the Financial Accounting business units: Accounts Payables, Accounts Receivables, Reconciliation and Treasury Direct and coordinate all Accounting/Finance functions and activities of the company in order to ensure the smooth and efficient running of the Department. Ensure the financial integrity of the statutory accounts Ensure compliance with statutory authority and audit requirements. Ensure all taxation and legislative requirements are complied with at all times. Desired Skills & Experience The ingredients you need to be extraordinary in this role: Bachelor’s degree or Higher National Diploma in Accounting with 7 years minimum experience in a structured organisation 3 years of which must be in a managerial capacity Experience in a fast growing company or in the retail or fast food industry is an advantage Professional membership of ACA/ACCA is an added advantage Excellent analytical skills Excellent organisational skills High standard of attention to detail Good Negotiation and persuasion skills Excellent interpersonal and people skills Excellent verbal and written communication skills Proficiency in the use of Accounting Software packages Proficiency in the use of Microsoft Office Suite 9) MANAGEMENT ACCOUNTANT Do you have unrivaled management accountant skills within a retail environment? Do you have strong commercial acumen? Is analysis and problem solving your passion? Do you get excited talking about the numbers and detail? Do you know your way around MS Excel, ERP softwares? Do you thrive on providing the business with reliable reporting and process improvement? Do you have excellent planning and communication skills and experience working with multiple stakeholders? We are seeking an exceptional Management Accountant for our Finance Group, for the timely and accurate preparation, review and analysis of financial data. Your ability to hit the ground running, and get the job done each month should be second to none. You’ll work across the full business, gaining exceptional commercial acumen in your role. We've got some challenging projects coming in 2014 and beyond, so we’re looking for someone with a genuine passion for analysing our business. Key elements of the role Partnership with all functions in the business in all financial activities Be the business “Go-to” person for finance reporting and month end information Presenting financial information to the Management team Providing insightful commentary on performance vs. forecast, prior year and budget Ownership of Month end reporting Work with and interpret financial models, analyse retail metrics and provide recommendations Forecasting and budgeting Desired Skills & Experience The ingredients you need to be extraordinary in this role: Bachelor’s degree or Higher National Diploma in Accounting with 6 years minimum experience in a structured organisation 2 years of which must be in a managerial capacity Experience in a fast growing company or in the retail or fast food industry is an advantage Professional membership of ACA/ACCA is an added advantage Experience with ERP Softwares & BI tools Impressive Excel skills Proven presentation skills to both finance and non-finance individuals Passion for working with the business to achieve key goals A critical thinker with high attention to detail Strong commercial acumen Demonstrated process improvement Extraordinary interpersonal and communication skills 10) DIGITAL MARKETING EXECUTIVE We are seeking a well-rounded and experienced Online and Digital Marketing specialist competent with SEO, SMO, CMS platforms and content marketing, who understands how to drive online marketing campaigns to deliver tangible results. Key elements of the role Implementing social media strategy for the company Devising strategies to drive online traffic to the company website Tracking conversion rates and making improvements to the website End to end execution of marketing projects/campaigns including ideation, creation and distribution of collaterals in various online media and measurement and analysis of impact Utilizing a range of techniques including paid search SEO and PPC Managing online brand and product campaigns to raise brand awareness Managing the redesign of the company website Improving the usability, design, content and conversion of the company website and their online assets Evaluating customer research, market conditions and competitor data Review new technologies and keep the company at the forefront of developments in digital marketing Creation and execution of sms and e-mail based marketing campaigns Implement, manage and evaluate e-commerce platform of the business Desired Skills & Experience The ingredients you need to be extraordinary in this role: Bachelor degree in Marketing or equivalent Qualified member of any professional institute Experience managing PPC, SEO and affiliate programmes Strong understanding of current online marketing concepts, strategy and best practice Experience in e-commerce, SEO, PPC, Email marketing and social media Previous experience in a similar digital marketing role Passion for brand building and creation Discipline in execution and follow up of online campaigns for desired results Strong skills in online branding, social media marketing and copy writing If this sounds like you and you are interested in applying, please send a one page summary of your most significant achievements for the last 5 years alongside your application letter, a detailed CV and relevant copies of credentials to: [email protected], Or to The Human Resourcess, HealthPlus Pharmacy Limited, 11b Victoria Arobieke Street, off Admiralty way, Lekki Phase 1

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