Graduate Operations at Keystone Bank

Job Title: GRADUATE OPERATIONS

Specialization: Accounting / Audit / Tax
Job Level: Experienced Hire
Required Experience: 1 - 3 years
Required Banking Experience: 1 - 3 years

Job Description
To provide effective and efficient banking support services to customers before, during and after patronage.

Duties And Responsibilities:

• Build and consolidate pleasant relationship with the Bank’s Corporate customers and maintain good disposition towards all customers.
• Ensure accurate processing of all transactions and maintain an accurate record of all activities and transactions
• Identify service improvement opportunities through interaction with customers and communicate improvement recommendations to the relevant functions
• Perform other duties as assigned by the Supervisor/Unit Head

Key Performance Indicators:

• Arithmetical Accuracy and efficiency
• Customer satisfaction levels
• Error free posting/processing
• Internal Control exceptions and Corporate Audit Reports
• Timeliness of service delivery to customer requests
• Timely and accurate transaction processing
• Timely generation of reports and updates
• Timely generation/remittance of regulatory returns

Minimum Education Qualifications:

• A good first degree from a reputable university (Prefarably in Banking and Finance, Accounting, Economics or in other Social Science disciplines).

Post Graduate Qualifications:

• Not Required.

Professional Qualifications:

• Professional qualifications such as ACA, ACCA, ACIB, CFA, CISA is compulsory

Skills And Competencies:

• Attention to Details.
• Performance Under Pressure
• Problem Solving
• Independent Minded.
• Interpersonal relationship
• Multi Disciplinary disposition
• Multi tasking disposition
• Satisfactory Customer Service Disposition
• Analytical and Investigation Skills
• Auditing Skills
• Accounting Skills
• Banking Operations Skills
• Fraud and Operational risk knowledge
• Policy and Regulation interpretation and implementation.
• Oral and written Communication Skills
• Banking, Insurance, and financial services knowledge.
• Extensive Working Knowledge of Microsoft word, Excel and power point, Intranet Mailing facility of the bank

Mode of Application: Follow this link to apply


Application Deadline 23rd Feb. 2014