Etisalat recruits.

Etisalat is recruiting, apply if u qualify..........



The following vacancies are available in Etisalat Nigeria.



No 1. POSITION: Analyst Financial Planning.



Reports to: Financial Planning Manager.



WORK BASE: Lagos.



CORE PURPOSE:

Support the Financial Planning sub-unit which supports and is fully integrated with organizational strategic plan and operational goals and objectives. Also to assist with financial forecasting and analysis.



Principal Functions (Major Areas of Responsibility):

· Support the Financial Planning team to manage the financial planning processes by verifying total revenue and costs estimates and report variances as and when necessary.

· Assist in developing tools for analysis and tracking of financial performance of various strategic initiatives.

· Matching purchase orders with invoices received.

· Inter department collaboration on forecasting activities, business models, or business plans.

· Assist the Financial Planning team in the review and testing of the Revenue models, cost models, etc and assumptions underlying them for inclusion in the Business Plan.

· Assist the Financial Planning team to prepare the quarterly forecast, annual 5/10 year business plan and other strategic plans of the company.

· Provide support when necessary to project/product teams in respect of financial modeling and reporting function.



Requirements:

· Bachelor Degree preferably in a business, accounting or engineering related field

· Student membership of a recognized and relevant professional accounting/financial analysis institute.

· Associate membership of CIMA, ACA, ACCA, etc will be an added advantage.

· 2-4 years experience in Finance or business development; relevant financial modeling, analysis and reporting experience required.



Job Specific Competencies:

Ø Industry awareness and business acumen

Ø Knowledge of Etisalat Products and Services Portfolio.

Ø Report writing.

Ø Budget analysis/planning skills.

Ø Understanding of Internal Controls.

Ø Multitasking & Problem Solving skills.

Ø Ability to Arrive at Cost Effective Solutions.

Ø Cash Flow Analysis and Management.

Ø Economic and Business Modeling and Scenario Planning Skills.

Ø Knowledge of Costing Elements and Cost Management Standards and Procedures.

[email protected]

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No 2. POSITION: Analyst Business Analysis.



Reports to: Manager Commercial Planning



WORK BASE: Lagos.



CORE PURPOSE:

Strategic Business Decision support via useful, accurate & up to date quantitative and qualitative intelligence. Advisory services: blend external (Macro, Micro and industry) data with observable customer behavior to advice on likely opportunities and threats and the imperative for proactive actions.

Principal Functions (Major Areas of Responsibility):

· Robust data analysis & analytics to understand customer behavior and for customer profiling –e.g. customer segmentation analysis by value segments, by geographic location, usage patterns, tenure analysis, churn etc.

· Competitor analysis and industry dynamics especially on market share and value share.

· Historical trending to inform analysis

· Post implementation analysis of launched products and services

· Management reporting and operations review on subscriber numbers, traffic and revenue (Monthly, weekly , daily and ad hoc)

· Produce Management dashboard report on current business drivers and monitor growth or otherwise

· Forecast and track marketing and sales trends

· Producing monthly reporting on KPIs (ARPU, Subs, Rev, Market share)

· Coordinate and review forecast, projections for subscriber airtime usage, Minutes of Use analysis, activity growth, call distribution patterns, international call routes, roaming and revenue projections.

· Track implementations of identified business opportunity based on agreed parameter and provide insight to the business.

· Business rules development/ documentation for EMTS business reporting requirements.

· Report Specification generation, auditing and implementation/ co-ordination on the Enterprise Data Warehouse (EDW systems)

· Liaison with technical and marketing/ Financial sides of the business to ensure smooth implementation and delivery on business intelligence projects & Predictive churn modeling project.

· On- site liaison officer with External consultants working on BI Projects such as the EDW redesign project, data warehouse cleanup project.

Requirements:

· Bachelor’s degree in social sciences , Economics / Statistics and Business management.

· Post Graduate degree, MA/MBA/M.Sc.

· 2-4years in business analysis related function.

Job Specific Competencies:

Ø Analytical (ability to generate business insights).

Ø Presentation Skills (Communication)

Ø Good use of Microsoft office (Excel, Power point & Word)

Ø Flexibility and adaptability.

Ø Drive for achievements /results.

Ø Problem solving.

Ø Work discipline.

Ø Planning & Organizing skills.

Ø Team Leading influence.

[email protected]

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No 3. POSITION: Manager – Telecenter.



Reports to: Head Mass Segment.



WORK BASE: Lagos.



CORE PURPOSE:



To create sustainable, profitable, market volume and value growth for the Telecentre segment of the Consumer Market.

To assist and support the Head - Mass Market in the implementation of strategies to achieve agreed business objectives. i.e. develop innovative approaches to capture market share within the Segment Industry wide.



Principal Functions (Major Areas of Responsibility):

· Formulation of Strategy and Business Cases to ensure attainment of Segment’s Business Targets.

· Product Conception, Development and Implementation.

· Analyze, forecasts and understands segment needs, size, trends, profitability etc. of the telecentre segment.

· Develop strategies to grow Etisalat’s Market share within the segment

· Develop promotion campaigns to stimulate usage and profitable consumer connections.

· Ensure product availability and awareness within the segment.

· Ensure proper product features & benefits training for all stakeholders to increase activations, revenue & profitability within the segments.

· Request and evaluate relevant segment data from relevant units (including primary research, data mining, external reports) and impressions from Point-of-Sales.

· Identify, review and monitor demographic profiles of the segment customers.

· Identify partnership opportunities and value proposition to engage in and maximise benefits of such opportunities

· Monitor execution of segment strategy Nationwide to ensure proper execution and resolve challenges in a timely manner.

· Evaluate new opportunities for expansion and revenue growth.

· Provide delivery and performance tracking support to Senior Manager – Consumer Market.

· Provides comprehensive requests to Product Advertising, Product Marketing & Channel Management functions to ensure adequate plans and forecasts, as well as delivery of material needed to ensure product awareness in the with respect to segment specific BTL, ATL, Trade collateral & merchandise.

· Monitor products & services performance to meet needs segment’s customers.

· Collaborate with relevant units to ensure Product launches & USP campaigns.

· Other duties as assigned by line manager but within the scope of this job role.

Requirements:

· Bachelor’s degree in Marketing, Socials Sciences or relevant field.

· Masters or relevant Professional Certification.

· 6+ years of Telecoms Commercial experience i.e. Segmentation and profiling, Product Management & Profitability.



Job Specific Competencies:

Ø Organization and business Awareness.

Ø Understanding of the Regional Sales and Business Development functionalities and working relationships.

Ø Research Statistical analysis skills.

Ø Analytical and integrative thinking.

Ø Negotiation & Persuasion skills.

Ø Customer Segmentation & Profiling skills.

Ø Report Writing and Relationship Management Skills.

Ø Market & Competitors knowledge.

Ø Ability to build business cases.

[email protected]

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No 4. POSITION: Specialist – Mass Market Segment.



Reports to: Manager – Mass Market Segment.



WORK BASE: Lagos.



CORE PURPOSE:



Implement, monitor and report on customer connection, usage, churn, retention and revenue initiatives to drive achievement of business objectives assigned to Mass Market Segment. Provide relevant and up to date information to aid proper decision making within the authority limits of the Segment manager.



Principal Functions (Major Areas of Responsibility):

· Identify and execute strategic opportunities to grow activations, usage and revenue across all Mass Market Products.

· Support in strategy formulation and execution to aid attainment of segment targets.

· Ensure quality delivery of projects within budget and on time.

· Ensure the profitability of the Segment.

· Identify partnership opportunities (short & long term) that will grow segments profitability and awareness.

· Source for and review proposals that will grow segments profitability & awareness.

· Ensure regular, accurate and timely monitoring of projects and activities to ensure quick resolution of challenges.

· Positively manage relationship with all internal and external stakeholders to ensure successful projects completion/delivery.

· Generate and analyze reports that will aid in clear decision making.

· Build Mass Market product TOMA in consumers' minds through usage of relevant advertising drivers.

· Coordinate product promotion, launches and re-launches end-to-end.

· Manage relationship with key agencies on a daily basis.

· Monitor product against market trends to ensure the product is strategically positioned as the product of choice within that segment of Industry

· Research Industry evolution & competition’s activities in order to Identify segment specific gaps and Strategies to exploit them to Etisalats advantage.

· Other duties as assigned by line manager but within the scope of this job role.

Requirements:

· A degree or equivalent in Social Sciences or any relevant field.

· Masters in relevant course (MA/MBA/M. Sc)

· 5 years consumer marketing experience which includes: Basic Segmentation Knowledge, Marketing plans, advertising materials and product life cycle monitoring.



Job Specific Competencies:

Ø Organization and Industry Awareness.

Ø Analytical & Integrative thinking.

Ø Conceptual thinking and Project Management.

Ø Knowledge of the full range of Etisalat products and services portfolio.

Ø Customer Segmentation & Profiling skills.

Ø Research and Statistical Analysis Skills.

Ø Conceptual thinking and Report Writing.

Ø Events planning and Negotiation & Persuasion skills

[email protected]

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No 5. POSITION: Manager Churn & Retention.



Reports to: Director Segment and Strategy.



WORK BASE: Lagos.



CORE PURPOSE:

Define an effective customer retention strategy, by understanding customer behavior, define the propensity to churn using churn modeling techniques and identify customer profitability. Keep abreast of global and local best practice as it relates to the team/ function’s activities

Continuously review the unit/ team’s activities, make recommendations for improvement and implement approved improvement initiatives to ensure enhanced performance of the team. Identify required resources, personnel, funding to achieve the unit/ function’s strategy.



Principal Functions (Major Areas of Responsibility):

· Establish relationships with key internal and external stakeholders.

· Organizing Customer Engagement / Retentions Programs for customers to enhance build brand loyalty and customer longevity.

· Plan and manage the human and material resources of the team/ function to optimize performance, morale and enhance productivity.

· Manage inter-functional relations to ensure synergy across the various departmental functions

· Provide leadership and guidance to team members and manage subordinate’s performance towards the achievement of overall team objectives

· Monitor and control the budgetary needs of the unit/function.

· Build and maintain a customer life cycle view across all segments and develop appropriate intervention strategies to stimulate usage and address the customer’s needs at specific touch points.

· Build appropriate campaigns to address above requirements whilst ensuring that campaign efforts are targeted to where they will be most effective.

· To evaluate the effectiveness of promotions run in each segment to ensure that they provide the opportunity to build a relationship with the customer.

· Drive the execution of retention and churn strategies by leveraging appropriate channels e.g. Customer services, retail outlets and corporate sales and the website.

· To proactively undertake customer data mining to enable effectiveness of CRM strategies and deployment of promotions to sustain brand affinity.

· To proactively champion the enhancement of decision support systems such as TABs in order to obtain complete, accurate and timely data.

· Responsible for business retention and churn KPI’s.

· To build a cohesive, highly skilled and motivated workforce. (Please amend accordingly) Responsible for delivering month-on-month growth in revenue by enhancing usage of existing customers in the network by cross-selling and up-selling various products and services. Additionally, responsible for reducing churn on the portfolio by various CRM & Loyalty programs and improving net-adds count.

Requirements:

· First degree in relevant discipline.

· Post graduate degree (advantage); Relevant Industry certification.

· 6+ years relevant work experience, with at least three (3) years in a managerial role.

· Candidate with experience in FMCG are encouraged to apply.



Job Specific Competencies:

Ø Ability to make business cases.

Ø Report writing.

Ø Knowledge of budgeting and control techniques.

Ø People Management.

Ø Knowledge of competitive environment, consumer trends and trade practices in the industry

Ø Lateral Coordination skills.

Ø Project Management.

[email protected]

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No 6. POSITION: Analyst – Mass Market Segment.



Reports to: Specialist– Mass Market Segment.



WORK BASE: Lagos.



CORE PURPOSE:

Assist in the achievement of the overall business objective for the mass market segment in the capacity of a supporting function.

Demonstrate increasing proficiency under the guidance of the specialist or line manager to deliver on assigned tasks.



Principal Functions (Major Areas of Responsibility):

· Assist in executing and driving strategic activities that will achieve the overall mass market segment objectives & KPIs.

· Support in strategy formulation and execution to aid attainment of segment targets.

· Preparation of motivations for projects and activities that will grow segments profitability.

· Environmental scanning via Collation of relevant information that will impact on the business.

· Regular feedback and monitoring of projects to ensure end to end processes are being followed to enable seamless execution.

· Positively manage relationship with all internal and external stakeholders to ensure successful projects completion/delivery.

· Assist in generating and analyzing reports that will aid in clear decision making.

· Coordinate approvals/sign offs for documents originating from the mass market unit and ensuring appropriate safe keeping & custody .



Requirements:

· Bachelor’s degree in social sciences, numerical discipline or relevant field.

· 1 year relevant work experience with a great bias for : Marketing Management functions and general commercial activities.

[email protected]

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No 7. POSITION: Officer Fleet



Reports to: Manager Administration..



WORK BASE: Lagos.



CORE PURPOSE:

Perform activities relating to acquisition, utilization, repair, preventative maintenance and replacement of EMTS’s fleet to satisfy the company’s growing transportation needs and policy initiatives



Principal Functions (Major Areas of Responsibility):

· Coordinate and implement a comprehensive program of fleet services and maintenance to ensure a smooth operation of fleet activities within EMTS.

· Liaise with Procurement division to coordinate the acquisition of fleet for EMTS.

· Process allocation of vehicles to different users to achieve efficient utilization of vehicle fleet.

· Facilitate the processing of vehicle licenses, renewals and other statutory registrations.

· Follow up with Finance and other departments to ensure processing of insurance documents (policy registration claims etc), security and other necessary documentation for all EMTS vehicles.

· Supervise the distribution of the entire corporation fleet.

· Develop and maintain a database of all EMTS vehicles and staff to whom they are assigned.

· Manage allocated vehicles and drivers for EMTS staff, visitors and consultants.

· Manage other tool-of-trade vehicles and their use throughout the assigned region.

· Manage company fuel program (including strategic fuel reserves and dumps around the country) and advise management on alternative fuel use systems to ensure efficiency and control.

· Maintain fuel records of vehicles to check and prevent fraud and ensure optimal usage.

· Design and initiate fleet maintenance programs.

· Arrange for the procurement of fleet support items (vehicle spares and accessories) in accordance to EMTS’s procurement procedures.

· Follow up with approved mechanical workshops on servicing and repairs of EMTS vehicles.

· Review information/ data on maintenance and fueling costs of each vehicle on a monthly basis to determine efficiency and/or abuse of vehicles.

· Conduct monthly inspection of fleet and record findings.

· Compile and prepare a monthly report of fleet activities.

· Monitor's the company transport pool through effective fleet administration and ensures compliance with safety rules, standard and regulations.

· Liaise with law enforcement agencies e.g. Nigerian Police, LASTMA, and Road Safety, on all fleet related issues within the region.

· Monitor the depreciation and amortization process for all vehicles in EMTS’ fleet and oversee the disposal of fully or partially depreciated vehicles.

· Administer a Vehicle Replacement Program in collaboration with relevant stakeholders.

· Attend team/divisional/departmental meetings as required.

· Provide guidance and manage the performance of subordinates (i.e. Fleet coordinator, drivers).

· Prepare/compile agreed periodic travel activity and performance reports for the attention of the Manager, Administration.

· Perform any other duties as assigned by the line Manager, Administration. .

Requirements:

· First degree or its equivalent in a relevant discipline.

· Minimum of two (2) years relevant work experience.

· Sound Knowledge in Fuel Administration, Fleet Management, Monitoring and Control.

· Must be articulate and result driven in the areas of Drivers Management, Supervision, Appraisal, Trainings and Recruitment.

· Candid will be based in Abuja and must have clear vision and understanding of that environs and the North in total.

· Excellent grasps of Vehicle Repairs, Maintenance Dynamics and Safety standards.

· Very Good Organizational and Documentations Skills and must be able to work with minimal supervision.

· Must be quite knowledgeable on routes in Abuja and the North in general.

· Demonstrate a high level knowledge in MS Word, Excel and Power Point.

· 3-5 years hands on Field and Practical experience. Equally, must have some training.

[email protected]

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No 8. POSITION: Officer Administration



Reports to: Manager Administration.



WORK BASE: Lagos.



CORE PURPOSE:

Responsible for the provision and management of office administration services e.g. office supplies and consumables, office equipment, mail, and catering services etc.



Principal Functions (Major Areas of Responsibility):

· Ensure timely and accurate processing (receipt, distribution, and dispatch) of mails and newspapers.

· Review and verify mail and newspaper distribution to ensure accuracy and completeness of delivery.

· Ensure safety/confidentiality of mails/packages in custody.

· Liaise with external courier/postal agency to ensure the rendition of service within/above agreed service levels.

· Maintain and update a register/database to keep track of all mails and their details.

· Deal with routine general enquires with regards to mails.

· Monitor newspaper accounts, keeps track on the regular supply of newspapers and distribute to the staff as per the approved list.

· Coordinate the requisition, receipt, storage, and/or issuance of office equipment, supplies and consumables in the storeroom.

· Perform periodic store count of office supplies/consumables in the store to ensure accuracy and completeness of delivery/issuance.

· Ensure timely stock requisitioning and replenishment of office supplies/consumables and office equipment.

· Coordinate all payments for utility bills e.g. PHCN, internet, cable network etc.

· Coordinate the provision of catering services (including tea/coffee) for EMTS staff.

· Manage relationship with vendors and relevant parties as required.

· Attend team/divisional/departmental meetings as required.

· Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Administration.

· Perform other duties as assigned by the Manager, Administration.

Requirements:

· First degree or its equivalent in a relevant discipline.

· Minimum of two (2) years relevant work experience.

· 3- 5 years hands on experience in Office Administration and Management as well as General Internal Services (GIS) in a reputable Organization.

· Candid must be numerate and have very good IT Skills in MS Word, Excel and Power Point

· Knowledge in Accounting, Record/Book keeping as well as Budgeting and Monitoring is essential. (I.e. Finance Support)

· A sound knowledge of Stores Administration and Inventory Control as well as Quality Assurance is Critical for this function.

· Candid must demonstrate a clear understanding of Forecasting, Planning, Monitoring and Documentation of Stationeries, Printed and Admin Items matters. Procurement knowledge shall be an added advantage.

· Experience in Supervising outsourced staff on lower levels in line with the departmental and corporate KPI’s.

· Candidate must demonstrate a high level of versatility in Support Functions and will require minimal supervision.

[email protected]



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In addition, interested candidates must:

· Have completed NYSC or possess exemption certificate.

· Be highly focused and success driven.

· Be strategic and analytical thinkers.

· Possess good leadership, interpersonal and people skills.

· Possess high level of integrity and self regulation.

· Possess excellent communication skills.



Qualified/interested candidates should forward updated / detailed resume to the email address for the position they are applying for on or before close of business. TUESDAY 2ND MARCH, 2010.



SUBJECT OF MAIL SHOULD BE POSITION APLYING FOR.



PLEASE DON’T APPLY IF YOU ARE NOT QUALIFIED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.