Customer Relations Manager

Golden GLobalink Resources inc. Lagos.
Salary Range
820,000.00 to 1,560,000.00 per annum

Industry
FMCG

Specialization
Customer Service

Minimum Qualification
HND

Required Experience
1-3years

Available Slots -2

Application Deadline
3 Weeks from Now

Job Description
•Provide CRM report to clients
•Maintain call logs for all request/complaints/observations
•Prepare daily report of complaints received, complaints resolved and pending complaints
•Have good communication skills be presentable
•Be familiar with CRM functionality
•Have at least one year experience in CRM

Requirement/Skills:
Ability to coordinate the day to day running of the entire branch
Plan and execute CR campaigns aimed at winning potential customers, while maintaining the old ones.
Design strategies for creating new market for the company’s products and services.
• Aggressively explain the company’s market by employing and pursuing those new strategies.
•Ability to work long hours with little or no supervision
•Ability to interact with customers cheerfully, resolving every issue presented.
•Must be computer literate.

Method of Application:
Qualified candidate should send their CV's in word Format to [email protected] stating the position they are applying for as the subject.