Vacancy at Hill+Knowlton Strategies

Job Position: Help desk technician
Job Description:

• build rapport and elicit problem details from desk help customers
• prioritize and schedule problems, escalate problems to the appropriate technician
• apply diagnostic utilities to aid troubleshooting
• identify and learn appropriate software and hardware used and supported by the organisation
• install anti virus software
• test fixes to ensure problem has been adequately resolved

Qualification:

• good knowledge of an ICT driven environment
• system administration
• LAN knowledge
• Servers
• Networking knowledge
• hardware configuration maintenance
• good knowledge of Macintosh OS X will be an added advantage

Method of application: apply online via http://www.myjobsnigeria.com/hill on or before the 9th of September 2015