IT Support Job in Lagos at Coignsoft Limited
Coignsoft Limited, is recruiting suitably qualified candidates to fill the position of:
Job Title: Website Admin/IT Support
Location: Lagos
Job Type: Full-Time/Intern (9am to 5pm)
Summary of Role
- Generate and update website/mobile content (products, content, promotions)
- Provide IT support for Mobile Value Added Services
- Maintain and update the online marketing plan for the company
- Monitor key performance indicators and develop plans to improve them
- Generate weekly Management Information report based on data from web analytics
- Work with agencies to build traffic & sales via the website/mobile and mobile (PPC agency, email marketing provider, e-commerce provider, etc)
- Develop/Improve the companies’ social accounts (Facebook, Linked In, Twitter, Youtube)
- Plan, define and implement website/mobile changes and functional improvements
Responsibilities
Detailed responsibilities would include:
- Generate daily traffic report and performance report for management decisions
- Manage content production plans
- Conduct quality assurance of contents
- Scope and document ongoing website/mobile functional projects /improvements
- Test and deploy functional projects /improvements
- Work with marketing team to integrate marketing plans for the online target customer
- Liaise with internal resources regarding the day to day management of the website/mobile
- Evaluate approaches & strategies to improve website/mobile sales conversions & customer engagement
- Significant data entry (Our target is 10,000 products and their details within 60 days
- Update product information and content on the website/mobiles
- Create banners, images, promotions etc for display on the website/mobile using top products and templates
- Update content managed areas (copy & artwork)
- Manage website/mobile configuration & parameters (e.g. payment options, stock management)
- Investigate and report any operational/technical issues arising
Marketing:
- Understand and develop sources of traffic (& the factors that influence it): email, SEO, PPC, affiliates, social media, catalogues etc
- Liaise with agencies or in-house teams to implement and support campaigns
- Investigate, evaluate and assess new ways of generating additional traffic/orders
- Produce reports to analyse the performance of all online marketing campaigns and promotions (via reports, analytics, surveys etc)
Measurement:
- To meet and exceed all agreed performance objectives (sales, conversions, engagement)
- Continuous improvement of customer satisfaction
- Meet internal service levels for website/mobile activity and management
- Maintaining an excellent level of service to the business
Key Experience/Requirements
- Experience with working on platforms such as Opencart, Magento, Drupal, WordPress
- 2-3 yrs in a similar role for an online company/Mobile VAS (e-commerce/Mobile VAS experience will be an advantage)
- Computer literate and understanding of basic web technologies (FTP, browsers, basic HTML, data files)
- Familiar with data management
- Previous experience of website/mobile or e-commerce CMS
- Basic understanding of Google products such as Webmaster Tools & Analytics would be desirable
- Experience across popular e-commerce platforms would be a plus
- Candidates should possess BSc,HND
- Understanding of the disciplines required to drive traffic to retail website/mobiles (ppc, email marketing, link generation, blogging, online pr, SEO, offline marketing and pr, affiliate programmes, etc)
- Understanding of order management/customer fulfillment in an e-commerce context
- Experience using packages like Excel and Photoshop
Salary
N75,000 monthly
Apply here
Application Deadline 19th October, 2015.
