Standard chartered bank recruiting

Job Title: Customer Service Representative
Job ID: 358634
Job Function: Consumer Banking
Location: V/I, Lagos Nigeria – SCB
Full/Part Time: Full time
Regular/Temporary: Permanent
Job Description
The role holder is responsible for managing in-branch customer service / experience to achieve the branch’s sales & service targets and ensure customer satisfaction.
Responsibilities

• Attend to customer sales / financial enquiries.
• Evaluate customer needs and provide advice as to products required.
• Cross sell bank products to current / potential customers.
• Manage & upscale dormant a/c relationships.
• Prepare weekly reports on service issues & in branch accounts opened.
• Support acquisition and growth of customer relationships through referrals.

Qualifications & Skills

• Minimum of a 2nd Class degree in a relevant course.
• Good Communication and Interpersonal skills.
• In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Application Closing Date:
15th November, 2012
Method Of Application:
Interested candidates should
Click here to apply online

Note: When the page opens, at the Location dropdown, select Nigeria – SCB and click Search, then click Customer Service Representative