Standard Chartered Bank needs Straight Through System Officer with 3 yrs experience

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Straight Through System Officer
Job Function: Technology & Operations
Job ID: 296663
Full/Part Time: Full-Time
Regular/Temporary: Permanent

Job Description
STS Officer - Cash Management Operations

Key Roles & Responsibilities

• Daily monitoring of the STS platform to ensure transaction flow is happening in line with agreed SLA
• Print, record and dispatch all LBC and IBC requests
• Maintain stock and record of all cheque movements and ensure agreement with GL balances
• Investigation and timely clearance of outstanding items on Nostro and suspense accounts relating to STS
• Report and promptly escalate all exceptions on the S2B platform and follow up till resolve.
• Ensure that all control and pre-processing checks are done in accordance with laid down guidelines for non-STP transactions.
• Actively support the sales team in the drive for migration of clients to the S2B platform by provision of relevant utilization reports
• Ensure that all enquiries and complaints relating to domestic payments are promptly attended and tracked to closure
• Ensure that all related fees and charges on STS are taken promptly and correctly
• Ensure all currency holidays are tracked and promptly marked on the system
• Liaise with GM to obtain and load daily currency rates

Qualifications & Skills

• Good University degree
• Minimum 3 years banking experience
• Good PC skills
• Strong communication and inter-personal skills

Head, Financial Institutions Nigeria
Job Function: Wholesale Banking
Job ID: 296221
Full/Part Time: Full-Time

Job Description
Head of FI is a critical role in Nigeria tasked with overall responsibility for Nigeria strategy and delivering client value. The role holder is responsible for penetrating and growing market share of the FI segment which includes Banks, Finance Companies, Insurance companies, Investment Institutions, Stock brokers, NBFI and Nostro accounts.

Key Roles & Responsibilities

• Develop and implement long-term strategy and working plans for Banks, Governemnt, I&I and DO business
• Source for business from key targets particularly supranaturals, International NGOS, Multilaterals, bilaterals and government on our selectivity list
• Train and motivate staff in order to enhance their contribution to bank’s success
• Maintain high professional standards and strive to provide quality service to all clients
• Migration of best practice across the Africa region as delegated by Head FI Africa
• Work closely with GAMS to close deals and leverage the SCB network

Qualifications & Skills

• Good university degree
• Minimum 10 years banking experience
• Sound Human resource management and strong interpersonal skills
• Strong Multicultural awareness
• Tact, diplomacy to develop customer relationships
• Strong negotiating skills
• Strong knowledge of the Nigeria banking environment
• Consistent track record of execution and high performance

Wealth Mgt Products Mgt & Advisory Services Officer
Job Function: Consumer Banking
Job ID: 296655
Full/Part Time: Full-Time

Job Description

• Execution of agreed objectives on product management and tracking of performance / income from Wealth Mgt Credit & Investment Products
• Support active analysis and review of product portfolios to identify concentrations, etc
• Support constant analysis of other customer bases (including product holding mix, revenue contribution, behavioral / lifestyle analytics) to identify opportunities for increasing customers’ wallet share (total value) with Bank
• Support implementation of strategic business programs, executing product development and enhancement, providing guidance to sales staff on products.
• Provide technical support to sales staff on client visits
• Processing of Wealth Asset Transactions
• Accountable for approval of product programmes
• Accountable for Product Governance and Process flow design and documentation

Key Roles & Responsibilities

• Implementing product programs and devising tactical product campaigns.
• Supporting sales staff with relevant product support, training and marketing collaterals.
• Supporting utilization and implementation of all business MIS set generated by BIU.
• Assisting in developing awareness for Wealth Mgt Credit & Investment products and
  stimulating an investment culture in Consumer banking clients / prospects across all
  segments by implementing various initiatives e.g. seminars, presentations, incentive
  schemes, social / club engagements etc.
• Assisting in creating a strong product offering by providing market feedback and monitoring trends locally and abroad.
• Ensuring effective delivery of products and services to Investment Services customers by deploying appropriate systems & processes to support the business.
• Managing risk to minimize operational losses and maintain reputation of the bank at all times.

KEY RESPONSIBILITIES

• Achieve satisfactory audit ratings – No Failed Audit
• Maintain up to date product programmes & documentations
• Support in developing suitable product positioning and packaging to ensure sustained competitive advantage
• Support in managing the positioning of Wealth Management Credit & Investment products vis-à-vis competitors
  Process overdraft transactions – documentation review & generating of Credit Bureau Reports
• Manage product development & deployment of appropriate systems and procedures to support sales and service for Wealth Management credit & investment products
• Support maximising of business performance of Wealth Mgt Credit & Investment products.
• Implementing various promotional programmes, either unilaterally or jointly with a strategic alliance partner.
• Monitor SLA’s with CB Operations (local & Hub) to identify gaps and devise solutions to ensure products function effectively
• Understand competition activities and devise promotions and strategies to counter
  them
• Provide necessary support to the channel for acquisition of products
• Provide adequate sales and marketing material and well-defined process notes.
• Monitor conceived sales contests for the RM Teams

1. Budget Targets

• To support sales channels towards achievement of Wealth Mgt Credit & Investment Products targets as they apply to Assets under management, facility limit/utilization and revenue.
• To support sales channels in the execution of the various product sales plans, through presentations and training efforts in branches.
• Design and implement periodic internal and external campaigns to support Wealth Mgt Credit & Investment Products offered by the bank.

2. Portfolio Management

• Proper tracking of Investment Products sales volume/revenue/AUM and Wealth Mgt Credit limits, utilization, loan impairment etc to ascertain quality, growth trends etc
• Proper management of Wealth Mgt compliance processes that guide sales processes and product management to mitigate mis-selling and ensure TCF applies.

3. Processing of Asset Transactions

• Generate Credit Bureau Report
• Check for proper documentation

4. Risk Management

• Assist in control and monitoring of NBD, DPD, Loss ratios etc as they apply to asset books
• Control and monitoring of mis-selling risk.
• Monitoring of risks related to Wealth Mgt Credit & Investment products and review of KCSA, KRI and other risk tools generated by responsible persons.

5. Other

• Recommend creative ways to the Head Wealth Mgt Credit & Investment Products by which set product & sales objectives can be met

Qualifications & Skills

• Degree certificate - MBA / ACCA/CFA added advantage.
• Good knowledge of the Bank’s Wealth Mgt products, services and delivery channels available to Consumer Banking customers.
• Thorough knowledge of the Bank’s Procedure and Policies
• Excellent Interpersonal skills.
• A self-driven individual with good motivational skills.
• Effective writing and presentation skills in English

Country Compliance Manager
Job Function: Compliance
Job ID: 296519
Full/Part Time: Full-Time

Job Description

• Assist the Head, Compliance in administering all aspects of CRM, KYC and AML, and in upholding the policies and standards of the Bank
• Assist the Head, Compliance to support management in ensuring that SCBNL operates to high standards of conduct and meets all regulatory requirements and group compliance and ethical policies (including Code of Conduct) so as to enhance and protect the Bank’s reputation and avoid financial loss
• Ensure that the Compliance Risk Management framework is operating effectively in all the businesses and functions in Nigeria
• Ensure compliance to the Group Money Laundering Prevention requirements

Key Roles & Responsibilities

• Support the Head of Compliance in providing proactive in-house compliance advice to management and staff on regulatory, reputational and ethical matters, including updates to management and staff on regulatory and compliance developments relevant to the Group’s business
• Assist the Head of Compliance in providing compliance and regulatory input on the design and restructuring of new products and systems and ensure they conform to local regulatory requirements and internal compliance and ethical standards, and to assist in projects undertaken by the bank locally or Groupwide
• Provide administrative support to ensure compliance by staff with the letter and spirit of policies and procedures, and the Group Code of Conduct
• Undertake compliance reviews against regulatory rules and internal compliance standards and follow up on any compliance weaknesses identified
• Assist in providing compliance training and promoting compliance related computer-based training to enhance the compliance knowledge and awareness of staff
• Complete on a timely basis Group reporting requirements in respect of KYC/CRM or Compliance and any other reports that may be required from time to time
• Monitor and ensure the CRM framework is being adhered to by all the businesses and functions within the countries in West Africa
• Review appropriateness of compliance controls/environment within businesses and recommend changes/reviews where necessary
• Ensure that the compliance risk matrix is updated with new or amended local regulations, legal requirements or Group compliance standards
• Establish, maintain and implement an annual plan for compliance monitoring reviews using Compliance Assessment Templates (CATs) and ensure that controls and remedial actions put in place are commensurate with the risks
• On a sample basis, undertake independent spot risk assessments within the various businesses to ensure high standards of risk monitoring and controls are maintained
• Keep track of changes in regulatory environment and recommend changes to the country CRM framework
• Spearhead compliance training/re-training and ensure that all staff in SCB Nigeria are fully conscious of compliance risks and are able to spot potential and emerging risks and report to the centre as appropriate
• Assist businesses in formulating processes and controls for monitoring, detecting and reporting suspicious activities (SARs)
• Assist businesses to capture ML risks specific to bundled products offered on a portfolio basis
• Ensure that all key country risks are properly reported to Group and monthly updates provided within the set timetable
• Develop relationship with Compliance Officers in other reputable financial institutions to ensure that SCB is at the forefront of the best market practice
• Take ownership of FACTIVA/SRL and PME databases to ensure that the business has an effective process in place for checking names of new account applications and existing accounts against these databases and that the process is being followed
• Undertake periodic reviews of the FACTIVA/SRL and PME databases in use in country to ensure they remain relevant, up to date and continues to provide the functionality required to meet local regulations and country KYC standards
• Keep local Compliance and CRM manuals up to date
• Ensure there is an effective process in place for undertaking Q&A reviews of accounts opened and submit statistics of reviews to CORG and Regional Head of Compliance and Regional Head of FCR
• Ensure there is an effective process in place for on-going account management and periodic reviews for high-risk accounts. Submit statistics of reviews to CORG, Regional Head of Compliance and Regional Head of FCR
• Assist in the promotion of the relationship with regulators in the country

Qualifications & Skills

• Good university degree with at least 8 years work experience preferably in a compliance environment.
• Working knowledge of the local regulatory and business environment with an aptitude for system-related projects
• Strong analytical skills and risk management capabilities
• Independence of mind and ability to withstand pressure from businesses
• Good interpersonal skills
• Good written and spoken English

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

How To Apply
You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website https://cgportal.global.standardchar...APP_SCHJOB.GBL . To help speed up your application, please note the following:

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• We will ask you about your education, career history and skills and experience, it may be helpful to have this information to hand when completing your application
• It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

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Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.