Sales Consultant Needed At CIG Motors Company Limited

CIG Motors Company Limited, a new Automobile company in Nigeria is seeking a highly motivated Automotive Sales Consultant with a strong desire to succeed, to join our growing team providing exceptional customer service.

Sales Consultant
Job Description:

As an Automotive Sales Consultant with our team, you will be responsible for working with customers to identify vehicle choices; ensuring that each customer has a satisfactory experience with CIG Motors.
As an Automotive Sales Consultant, you will be responsible for creating and building relationships with new and existing customers to ensure outstanding customer service.
Well-organized, committed and have a positive attitude and be willing to provide outstanding customer service.

Additional Requirements
Additional requirements of the Automotive Sales Consultant include:

Minimum of 3 years Sales experience in the automotive industry
Excellent communication and customer service skills
Positive attitude and outgoing demeanor
As a Sales Consultant, you will be responsible for selling new cars
Essential Duties include the following. Other duties may be assigned.
Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance with dealership policies..
Attends product and sales training courses as requested by sales manager.
Keeps up-to-date on new products and services within the industry.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Conducts business in an ethical and professional manner.
Satisfies the transportation needs of new-vehicle purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or CIG Office
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Fully explains product performance, application, and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows company’s procedure to obtain proper identification from customer prior to test drive.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws that govern retail auto sales.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Prepares sold vehicles for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that each customer understands the vehicle’s operating features, warranty, and paperwork.
Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
Schedules first service appointment.
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance

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