PFC / Telesales. Dealers at Standard Chartered Bank Nigeria

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OUR SITE: Home Page - Standard Chartered Bank Nigeria
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CONTACT US: Branches Locator- Standard Chartered Bank Nigeria
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POSITIONS AVAILABLE: PFC / Telesales, Dealers

PFC / Telesales
Job ID: 294190
Job Function: Consumer Banking

Job Description
The role holder is responsible for driving profitable volume growth through new business acquisition and maximizing every customer (both new and existing) engagement. Their focus is on the General Mass Market segment, uncovering customer¿s needs and providing them with the right product & service solution from the full range of Consumer Banking products offered.

In addition to acquiring new to bank customers, the role holder will manage an assigned portfolio of high value customers segment to further deepen existing relationships and grow share of wallet / potential value within the Bank.

It is expected for the role holder to be customer centric and provide excellent customer service to complete customer¿s experience. Role holder is also expected to have some knowledge and experience in offering a range of products to meet the customers needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products .

Key Responsibilities
Acquisition & Value Management (Required)
Consultative & Needs Based Selling (Required)
Relationship Mgmt (Required)
Transaction Processing (Required)

Qualifications & Skills
Minimum 2:2 University Qualification
Relationship
Motivation
Influence
Workstyle
Thought Process


DEALERS
Job ID: 299165
Job Function: Consumer Banking

Job Description

• To implement trading strategy for profitable trading at acceptable risk whilst:
  - Enhancing revenues by prompt and responsive deal capturing.
  - Pricing Consumer Banking clients of the Bank, efficiently.
• To support the Consumer Bank Foreign Exchange Business in increasing client turnover through a combination of pricing, quality of advice and marketing strategies.

Qualifications & Skills

• University Graduate.
• Minimum 5 year experience in the banking sector preferably in the foreign exchange environment.
• Basic knowledge of consumer banking products and exposure to Relationship Management, Trade Services, Treasury and Cash Management products and services.
• Strong analytical, problem solving and decision making skills.
• Strong communication, negotiation and interpersonal skills.
• FX Dealing Certificate - ACI

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

How To Apply
You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website Standard Chartered Bank - Careers. To help speed up your application, please note the following:

• You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role
• Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)
• We will ask you about your education, career history and skills and experience, it may be helpful to have this information to hand when completing your application
• It usually takes 15 - 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
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