Offline Sales Agents at IROKO Tv

IROKO is Africa’s leading Entertainment Technology Company. Launched in 2010, by Jason Njoku and Bastian Gotter, it is one of the most talked about African internet start-ups, thanks to its flagship Nollywood movie platform iROKOtv. Head quartered in Lagos, Nigeria, the company has pioneered
Video-On-Demand for Nollywood content (Nigerian movies) and has aggregated the world’s largest online catalogue of African content, totalling 10,000+ hours.

Iroko is recruiting to fill the below position:

Job Title: Offline Sales Agent
Location: Lagos
Job Description

Attracting visitors to IROKOtv booths and creating a fun, lively booth environment
Teaching booth visitors how to download and use the IROKOtv app
Selling IROKOtv subscriptions to booth visitors to ensure you meet your monthly sales target
Subscribing visitors to IROKOtv subscription plans and helping them download movies on their phones
Troubleshooting and resolving customers’ problems with our product or escalating issues to the IROKOtv customer support team
Achieving and maintaining proficiency with our escalation matrixes
Consistently staying up-to-date with new IROKOtv products/services
Managing cash transactions and remitting cash balances to IROKOtv
Calling IROKOtv customers, teaching them how to use the app, and documenting their feedback/concerns
Providing weekly reports on customer feedback to management
Requirements

Candidates should possess relevant educational qualification
Previous sales or customer service experience is a PLUS!.
Must-be friendly and fluent in English.
Should be familiar with smartphones (Android) and mobile applications.

How to Apply

Click here to apply