Kiote Services Limited Vacancy for Junior Call Center Agent

Kiote Services Limited is recruiting to fill the following position:

Job Title: Junior Call Center Agent

Job Location: Lagos

Responsibilities

• Receive inquiry calls from customers
• Identify customer issues and provide possible solutions
• Record client information
• Give step by step instruction to customers.

Requirements

• Strong use of English language in both verbal and written.
• Must have strong computer skills including Microsoft Office
• Must be analytical and keen to details.
• Ability to talk while encoding data on the computer.
• Must be patient and courteous
• Able to professionally take constructive criticism
• Demonstrates good conflict resolution skills
• Works well in a high volume, fast paced environment
• Able to work effectively without supervision
• Able to sit for up to eight hours
• OND/HND/BSc in any discipline

APPLY HERE


Note:

• Shortlisted candidates will be contacted with further information on assessment.

Application Deadline: 23rd October, 2013.