Kiote Services Limited is recruiting to fill the following position:

Job Title: Junior Call Center Agent

Job Location: Lagos

Responsibilities

  • Receive inquiry calls from customers
  • Identify customer issues and provide possible solutions
  • Record client information
  • Give step by step instruction to customers.


Requirements

  • Strong use of English language in both verbal and written.
  • Must have strong computer skills including Microsoft Office
  • Must be analytical and keen to details.
  • Ability to talk while encoding data on the computer.
  • Must be patient and courteous
  • Able to professionally take constructive criticism
  • Demonstrates good conflict resolution skills
  • Works well in a high volume, fast paced environment
  • Able to work effectively without supervision
  • Able to sit for up to eight hours
  • OND/HND/BSc in any discipline



APPLY HERE


Note:

  • Shortlisted candidates will be contacted with further information on assessment.


Application Deadline: 23rd October, 2013.