Head of Parts at Hamilton Lloyd and Associates

Hamilton Lloyd and Associates - Our client is a multinational heavy and mining equipment company with presence in Kenya, Ghana, Uganda, SierraLeone and Tanzania. Due to their internal expansion, they have decided to hire a Head of Parts.

We are recruiting to fill the position below:

Job Title: Head of Parts

Reporting to: Managing Director - Nigeria
Job Location: Lagos
Business Activity: Constructions equipment distribution (Sales, Service and parts)
Territories: Nigeria

Job Summary
Reporting to the Managing Director - Nigeria, the Head of Parts oversees and is responsible/accountable for the leadership, market analysis, customer targeting, forecasting, inventory management, procurement and import processes and training for the region in respect of parts.
This includes strong spare parts activity knowledge, analyzing customer needs, generating and following up on sales proposals, advising customers and answering questions, in order to achieve the commercial objectives and optimize the parts operations.

Key Performance Measures and Responsibilities

• Key performance measures include overall Country business performance, as well as delivering parts revenue and gross margins, and department operating profit in line with strategic goals, budgets and initiatives as well as growing customer base. This includes economic profit, operational cash flow and investment levels in the department and the business as well as inventory turns.
• Market Analysis, Forecasts and Inventory Management
• Relentless market intelligence, trend and other analysis and understanding to focus on sales success.
• Develops strategy/approach to provide expansion of existing customers, new customer acquisition and new market targeting/penetration.
• Manages parts inventory, procurement, import procedures and local logistics

Key Account Management:

• Develops strong and strategic relationships with key customers.
• Planning with customers to anticipate needs/react to change
• Develop solutions based approach with customers to help them achieve and exceed performance targets
• Sets customer plans
• Proposal Management, Policies and Procedures, Contracts and Data Base Management
• Develops, implement, maintains and adheres to inventory policy /procedure
• Develops and maintains standard quoting format and contracts to ensure that the approach balances strategy with necessary securities in place. (company policy)
• Develops/maintains robust model and price comparisons with competitors
• Customer/fleet data base management.

Procurement:

• Responsible for the overall procurement function of parts in relationship with the MD of Nigeria
• Responsible for the correct importation processes into Nigeria
• Responsible for ensuring imported parts are transported to the premises of the company’s Equipment.
• Regional Parts Sales Team Management, Product Knowledge and Training
• Oversee/develop/support parts sales staff development and training.
• Develop strong 2-way communication with staff and peers.
• Ensure strong and detailed product knowledge and competitor comparison.

Requirements

Experience:

• 5 - 10 years experience in parts operations for a Distribution Company in the automotive sectors (cars, trucks, agricultural tractors).
• Experience in a construction equipment dealership will be an added advantage.
• Must have very good technical skills and knowledge

Education:

• Bachelor degree in relevant field.

Person Specification:

• A qualified individual with strong Spare Parts business knowledge that will lead his team. Detailed experience in the field that is self-motivated and does not mind hand on activities
• Customer minded, sensitive to the necessity to offer a high service level to the customers with personalized solutions.
• Must be able to work alone when required to do so. Hands on experience in the Nigerian market and strong leadership capabilities.
• Strong attention to detail and understanding of the business/ Markets we operate in.
• Must be prepared to travel to the territories on a regular basis.
• Proactive, self-starter, team player, collaborative, able to influence without authority, effective mentor.

APPLY HERE


Application Deadline: 22nd November, 2013