HAK Air Limited Recruiting Customer Service Agents

HAK Air was incorporated in 1990 primarily to serve as a charter airline and it was mainly involved in HAJJ operations. The airline is presently underway to commence scheduled commercial operations within Nigeria and ultimately expand its shores to West Africa, the rest of Africa and the entire World.
http://www.hakair.com/images/haklogo1.png
The Airline is being organized to take advantage of a specific gap in the short-haul domestic travel market in Nigeria and eventually position itself to fill the void of a major carrier within the West African Market.
The Hak Air operations commences soon, we seek application from qualified candidates to fill the below job position;
Job Title: Customer Service Agents
Employment type: Full time
Location: Abuja, Port-Harcourt, Owerri, Uyo and Sokoto
Job Description
As an airline customer service agent, you would usually work for an airline, or for a ground services agent on behalf of an airline. Your job would include: Dealing with passenger enquiries about flight departures and arrivals Checking passengers in Giving seat numbers Providing boarding passes and luggage labels Telling passengers about luggage restrictions Weighing baggage and collecting any excess weight charges Taking care of people with special needs, and unaccom panied children Calming and reassuring nervous passengers. To provide assistance to all passengers to the highest standard of customer service at all times, especially in the event of delays, cancellations and diverted flights. To deal with all customer e nquiries received on the Information Desk To deal with all customer enquiries with regard to car parking You may sometimes help passengers who have flight connections.
Entry Requirements
B.Sc/BA/HND in any discipline , A t least three years experience. How ever fresh graduates that demonstrate willingness to learn and are ready to make a career in Aviation will be considered Basic computer knowledge is preferred.Demonstrated leadership skills in the work place preferred. Strong communication skills to c onverse professionally with customers and employees are ideal.
How To Apply
Applicants should send their Curriculum Vitae together with copies of certificates and application letter to the email: [email protected]
Application Deadline Date
Closes by 31st July, 2013.