General manager (retail business – chains of supermarket)

GENERAL MANAGER (RETAIL BUSINESS – CHAINS OF SUPERMARKET)

Main purpose of job:

To advance the Company to a new level of excellence and achievement in the provision of high quality retail services, resources and a champion of innovation in the organization.

Main responsibilities:

• Resolve customer problems and handle customer complaints.
• Work to meet all sales targets, plan store sales strategies, analyze sales data, and work to expand sales.
• Manage retail store staff, hire and train new employees, motivate current employees, schedule employee hours, and oversee payroll.
• Plan store layout and displays to simplify customer shopping and promote products.
• Develop effective strategic relationships with key stakeholders – shareholders, funders, vendors, customers and partners
  •Develop relationships and networks with local, national and international retail organizations in order to maintain the company’s credibility and presence.
• Business development – Develop markets, attract new customers, add new products, explore and increase market share.
• Managing and motivating a team to increase sales and ensure efficiency;
• Managing stock levels and making key decisions about stock control.
• Analysing sales figures and forecasting future sales;
• Analysing and interpreting trends to facilitate planning;
• Ensuring standards for quality and customer service.
• Responding to customer complaints and comments;
• Organising special promotions, displays and events;
• Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues;
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing;

• Initiating changes to improve the business to ensure the store can compete effectively in the local market.

KEY SKILLS

•Experience in business and retail industry processes and decision making.
•Ability to organize time to the best advantage of the organization
•Experience in working with boards of directors providing professional, accurate, and strategic advice.

ESSENTIAL REQUIREMENTS

•10+ years managerial experience
•At least 5 yearsexperience in retail management.
•University degree in relevant subject – MBA in Business Administration is preferred
•Must be fluent in English

BENEFITS

•Salary open to negotiation depending on experience levels
•Excellent benefits package including high quality Transport & Accommodation
•Visa Arranged



Application Deadline:
Feb 12th 2016
Mode of application:
Interested applicants forward your CV to [email protected] and copy [email protected].