Customer Service Personnel Needed!!!

A commercial laundry service for virtually every industry, with door-to-door, pick-up and delivery service needs the services of a qualified candidate for this position.

Responsibilities:

Responsible for building Client interest in the company by professionally handling enquiries, resolving issues/complaints and marketing company services and products via telephone in line with defined company operational processes and procedures.

Handling of customer enquiries, complaints and resolution of issues professionally and effectively in line with defined policies and procedures

Log in all enquiries /complaints and resolutions as a way of defining and managing customer behaviour and trends using the necessary application(s) at all times.

Ensure the optimal use of the company's feedback system to aid management decision making process and provide information necessary for departments.

Qualification and Requirements:

A Minimum of OND is required

Computer literate

Ability to work with less supervision


Just send your CVs to "[email protected]" .