CUSTOMER SATISFACTION and LOYALTY ANALYTIC; CREDIT SCORING and RISK ASSESSMENT;

We are pleased to invite you to attend or nominate persons to attend the following courses next week:

a. Customer Satisfaction and Loyalty Analytics |2-Days | N65,000.00 | June, 3 - 4
b. Credit Scoring and Risk Assessment | 2-Days | N60,000.00 | June, 6 – 7
c. Fraud Analytics |4-Days |N120,000.00|June, 10 - 13

Below are brief descriptions of the courses. Kindly request for the course curriculum in order to evaluate the relevance of the course to you before you make payments.

PLEASE NOTE that all these courses can also be offered through our highly flexible REAL-TIME online teaching platforms. Let us know if you prefer that option so that we may work out a calendar for you and other interested persons.

Customer Satisfaction and Loyalty Analytics |2-Days | N65,000.00 | June, 3 - 4
The average business loses between 10 and 30 per cent of its customers each year, but often they do not know which customers they have lost, when they were lost, why they were lost, or how much sales revenue and profit this customer decay has cost them. Far from worrying about customers they are losing, most companies have traditionally placed more emphasis on winning new customers. In this course, we shall use analytic techniques to conduct customer behaviour analytics, customer satisfaction analytics, customer loyalty analytics, customer profitability analytics, and customer churn analytics.

Credit Scoring and Risk Assessment | 2-Days | 60,000.00 | June, 6 – 7
The course is designed as a comprehensive 3-day intensive and hands-on data mining and predictive analytics course to equip participants with skills for credit risk optimization. Credit scoring makes use of many advanced and sophisticated methods from Statistics and Data Mining. Scoring techniques are also useful in many other application areas, such as health care and marketing. Participants will acquire the skills to determine the likelihood of loan default using varieties of machine-learning techniques.

Note on Payment: Interested participants may pay before or after the course. Those who want to attend but will like to pay afterwards should clear with any of the undersigned. Participants may also pay by cash, cheque or fund transfer.

Courses for the Rest of the Month of June
a. Fraud Analytics |4-Days |N120,000.00|June, 10 - 13
b. Econometrics for Business Decisions|2-Days|N65,000.00|June, 12 - 13
c. Measuring Employee Performance and Satisfaction|2-Days|N65,000.00|June, 17 - 18
d. Policy/Project Impact Evaluation Techniques|3-Days|N 70,000.00|June, 19 - 21
e. Capital Budgeting and Investment Analysis|2-Days|N55,000.00|June, 24 - 25
f. Market Opportunity Analysis |2-Days|N60,000.00|June, 26 - 27

About ValueFronteira Training
ValueFronteira’s training programs are strategically designed to strengthen the capacity of middle-level manpower to make them (a) think more strategically, (b) conduct rigorous business data analysis, (c) effectively analyse risks and (d) optimize decision-making in strategic business areas such as marketing and sales, human resource management, finance etc.

Programme Venue
ValueFronteira Analytics Laboratory
42 Olowu Street,
Ikeja – Lagos

NB: There is also a real-time online teaching option that you may explore