customer care officer

Representative is to be the primary contact and support person for your customers. Duties include answering customer telephone calls, trouble shooting problems, taking orders, fielding complaints, providing product information, resolving billing/account disputes, escalating problems and basically being the customer advocate within the company. Although some minor clerical tasks are performed, this office job requires an extensive knowledge of the company's product line and the customer's needs and requirements. Excellent interpersonal skills are a necessity.
Interested candidates should forward their CV to [email protected] before 30th of this month.