Business Development Manager (Clinical)

Synapse Services is a “Center for Psychological Medicine”, based within the Abuja metropolis, that specializes in the provision of psychological and counseling services, inpatient facilities/treatment and rehabilitation services. We retain the services of a robust mixture of local and internationally trained staff that provide excellent, client focused services to treat all forms of disorders related to your mental health.
Job Title: Business Development Manager

Job Description:
• The key role of the Business Development Manager will be to develop and grow new and existing businesses of the hospital.

Responsibilities:

Business Development:
• Develop short and long-range management and organization plan to define responsibilities and business activities consistent with hospital goals and objectives.

• Assist in developing annual budget and management plan to increasing market share of the hospital.

• Assist in developing and maintaining psychiatrist, psychologist and other allied mental healthcare professional relations, both inside and outside the hospital and amongst sector actors.

• Prepare and make presentation to prospective clients and network to increase Synapse’ visibility.

• Conduct marketing research and analyze activities to ensure that the hospital is competitive in the marketplace, on a local and national basis.

Marketing:
• Develop, implement, and monitor systems that ensure access to the facility & network of Synapse Services.

• Develop plans to market the services of the hospital beyond its immediate geographical catchment area.

• Will enthusiastically develop and maintain strong business and referralrelationships with physicians, discharge planners and the medical
community. Ensure customer communication occurs with a primary focus on increasing market share and revenue.

• Develop & monitor relationship management plans & strategies to in line with Synapse’s organizational strategies.

• Ensure facility has adequate marketing tools and develop appropriate collaterals.

• Identify daily customer service needs and develop/ensure immediate response.

• Responsible for tactical and strategic market planning.

• Develop and implement a tracking system for recording inquiries, referrals, admissions and outcomes for marketing purposes.

• Undertake market research and competitor analysis, draw conclusions from this, suggest changes and improvements and review activities to feed into forward planning.

Supervision:
• Supervise and direct the Business Development/marketing team and assure contacts are completed as assigned within time frame.

• Create a database of sector actors, National Doctor’s Association, Government and Private Hospital, and other Health facilities.

• Monitor activities of the Business Development team to assure successful strategies are implemented to meeting all set financial targets.

• Evaluates each team member’s effectiveness and develop action plan for success.

• Must ensure team work to meet or exceed set targets

• Approve or carry out all tours/visits to Synapse Services by group or organizational prospect to increase referral potential clients.

• Submit monthly, quarter and annual report on Sales/Marketing activities highlighting achievements and challenges.

Requirements/Skills:
• An MBBS, a good degree in Medical Sciences or any health related field is preferable, graduates in Marketing or with a masters in Business Administration (MBA) with at least 3 years related working experience can also apply.
• Clinical Background (Educational or practical) is desirable though not mandatory.
• Demonstrated experience in business development, ideally in the health careindustry.
• Computer literate with demonstrated ability in generic computer packages such asMicrosoft Office and the use of social media
• Be comfortable working in a complex and highly competitive environment.
• Have a strong understanding of the business drivers relevant to a private hospital, ideally through experience in a private hospital setting.
• Be able to work with a great deal of autonomy.
• Have significant experience in a healthcare environment at senior level, with some experience in a sales or a business development environment.
• Demonstrate a high level of commercial awareness within the healthcare environment.
• Demonstrate a significant knowledge of sales and a proven record of sales ability.
• A strong focus in relationship management, and customer service.
• Demonstrated business acumen.
• Demonstrated experience in developing and implementing new business models.
• Excellent written and verbal communication skills using persuasion and motivation.
• Highly developed problem solving skills.
• Strong Influencing and negotiating skills.
• Strong leadership skills.
• Team player.

Interested and suitably qualified candidates should send their Application and CV to [email protected] on or before the close of work on the 2nd of March 2015. The subject of the email should be “Business Development Manager (Clinical)"